Honda of the Avenues - Service Center

Pleased customer Josh Stodel, my service advisor, is professional and courteous. He is a pleasure to do business with and goes above and beyond to meet my expectation Josh Stodel, my service advisor, is professional and courteous. He is a pleasure to do business with and goes above and beyond to meet my expectations. More

Just my normal oil change My husband & I have been dealing with Honda of the Avenues for well over 6 years. We have purchased 4 cars from them & always went to the service cent My husband & I have been dealing with Honda of the Avenues for well over 6 years. We have purchased 4 cars from them & always went to the service center to get serviced. Now keep in mind i could go anywer else for a cheaper price but i love my Honda & the team that helped me with getting my Honda. I just went in for service and surprisingly i was out w/in the hour, Im usually there for 2 hours. I recommend everyone & anyone to go to Honda of the Avenues for great & excellent service. More

Fast and reliable Josh is an excellent service center representative. Great customer service, very accurate wait times. I have taken my car for 8 years here and always Josh is an excellent service center representative. Great customer service, very accurate wait times. I have taken my car for 8 years here and always had a good experience. I would recommend this location 100%. More

Great experience!! They understand your needs and busy schedule. My wife and I were driving separate vehicles. We were going to leave a RIDGELINE for oil change and then They understand your needs and busy schedule. My wife and I were driving separate vehicles. We were going to leave a RIDGELINE for oil change and then leave to run some errands close by. However we noticed my other vehicle a PILOT had a light burned. We didn’t want to make another appointment and come back again. They were kind and change the light within 15min and we were able to leave quickly, and leave the RIDGELINE a little longer for the service to be performed. Also while waiting I wanted to get a drink from vending machine (which turns to be a slot machine ?) An employee saw my frustration and help me trying to get it out, when we couldn’t he returned all my money to me and offer me a free water bottle. More

Josh is a great representative for this dealer service cente My daughter & I dropped her car off for the airbag recall and Josh took care of us in a very friendly and professional manner. When we returned to pic My daughter & I dropped her car off for the airbag recall and Josh took care of us in a very friendly and professional manner. When we returned to pick up the car, Josh was with another customer, but remembered out name and said he'd be right with us; which he was. He is a definite asset. My only negative, was i asked Josh to have the service guys check the air pressure in the tires. Josh assumed it was done, but before my daughter went back to college, my husband double checked and the tire pressure was quite low...so it was not taken care of at Honda. I would suggest that service note the air pressure when received, to help clarify situations like this. We bought a Honda for our daughter for safety, and tire pressure is part of that. More

Great Job On the Tuesday before Thanksgiving Matt had to order parts for my car repair. He said they would be in on Wednesday, but I was going out of town for On the Tuesday before Thanksgiving Matt had to order parts for my car repair. He said they would be in on Wednesday, but I was going out of town for Thanksgiving. On Friday I stopped in on my way back home after a 4 hour trip. I could not make an appointment, but wanted to see if there was any chance of getting the repairs done to save me a trip back from the beach. Matt had just gone to lunch, but Bobby did a great job in a very pleasant manner and my car was done within the hour. The cost was exactly what Matt quoted on Tuesday. Thanks, Matt & Bobby. M. McAfee More

Three years of Great Service I bought my 2012 Honda Pilot at HotA and have had all recommended services performed there. It now has over 70k miles and runs perfectly. I'm very p I bought my 2012 Honda Pilot at HotA and have had all recommended services performed there. It now has over 70k miles and runs perfectly. I'm very pleased with all the services received over the last three years. More

Excellent I'm always greeted with a friendly smile even if it's not from mr bobby. I'm always leaving with more than a serviced car, but with smile on my face I'm always greeted with a friendly smile even if it's not from mr bobby. I'm always leaving with more than a serviced car, but with smile on my face thanks to Honda! More

Solved a "funny noise" problem on the first attempt! Brought our 2009 Odyssey Touring to Honda of the Avenues because of a vibration/pulsation from the passenger rear. After a test drive and a quick tir Brought our 2009 Odyssey Touring to Honda of the Avenues because of a vibration/pulsation from the passenger rear. After a test drive and a quick tire check, it was decided the hub needed to be replaced (nobody replaces wheel bearings anymore, I guess). 90 minutes later, out the door with the noise gone, problem solved! More

2011 Accord EX-6 I had an appointment this past Sunday for an oil and filter change. The service writer was prompt in greeting me and getting the car back into the se I had an appointment this past Sunday for an oil and filter change. The service writer was prompt in greeting me and getting the car back into the service department. I was in and out within an hour. The work was completed satisfactorily and in a timely fashion. This was a better experience than my previous one where I walked in for front brakes and an oil change and was told extra work needed to be done, which I approved, but was given no price. $850 later, I wasn't too happy. More