Honda of the Avenues - Service Center

Brake work PLUS Josh and the team at this Honda Service Center were all efficient and polite! Even when the transporter couldn't pick me up they sent Will put in the Josh and the team at this Honda Service Center were all efficient and polite! Even when the transporter couldn't pick me up they sent Will put in the pouring rain! He was such a dear! I hate cost going higher than I planned, but everything was explained and I was given choices before any work was completed! More

Excellence I always go to Josh when I come in. Treats me with respect and takes care of me. Very informative. Notifies me of any concern. I always go to Josh when I come in. Treats me with respect and takes care of me. Very informative. Notifies me of any concern. More

extra damages Took an 03 odyssey in for an airbag recall, was put in a rental car for the time taken, service was all friendly. Was told it would be handled by a gu Took an 03 odyssey in for an airbag recall, was put in a rental car for the time taken, service was all friendly. Was told it would be handled by a guy named James. 5 hours into the work, I call to check on things. A very angry James answers, saying he can't start the car. I tell him twist the key in the method indicated on the side of the ignition panel. He says okay. When I get the van back, the ignition catches and I have to try it twice, unusual but not enough to make me interrupt my day. The next morning, however, nothing will convince the key to turn. That's when I noticed the scratch marks on the keyslot, along with a stretching in the thin metal surrounding, as if someone had stuck a screwdriver in trying to make room. The ignition had never been been a problem before. I called to say "hey, I think you broke my ignition." Mr james gave me one of the rudest phone calls I've ever had with someone on the phone, saying he didn't know who "I think I am". He argued that "we did what you told us so it wasn't damaged". In fact, they talked to me WHEN I CALLED THEM after five hours of them wrestling with something they should have been able to handle. So that was a lie. I asked, "did it get stuck on you?" He said "yes it got stuck every time" They should have called me immediately if there was any trouble. But instead, they pushed forward for five hours, damaging parts, and promising a legal fight if I tried to replace it. Unfortunately, I didn't have time to fight this, I needed my car to run. So you won this one james. Ya jerk. Robin. More

SERVICE BOBBY ALWAYS DOES A GREAT JOB ON KEEPING IN TOUCH WITH ADDITIONAL REPAIRS AND TIME FINISHED CAR IS ALWAYS CLEAN AND CHECK OUT VERY PROMPT WILL ALWAYS BOBBY ALWAYS DOES A GREAT JOB ON KEEPING IN TOUCH WITH ADDITIONAL REPAIRS AND TIME FINISHED CAR IS ALWAYS CLEAN AND CHECK OUT VERY PROMPT WILL ALWAYS RETURN FOR THE GREAT SERVICE EXPERIENCE THANKS More

Quality of service We have had amazing service at this Honda service center. We can't praise Josh enough for his consideration of our needs. This is one very professiona We have had amazing service at this Honda service center. We can't praise Josh enough for his consideration of our needs. This is one very professional service center. More

See you next oil change, Honda!! I came in for an oil change, I wasn't sure where to go because it was so busy, and Bobby Howard came to the rescue. He greeted me with such an upbeat I came in for an oil change, I wasn't sure where to go because it was so busy, and Bobby Howard came to the rescue. He greeted me with such an upbeat attitude, he immediately brought a smile to my face:) I also needed a tire rotation and when I told him I wasn't able to make it this past Wednesday for Ladies Day (which I only recently learned about) and that I was headed out of town after, he gave me a GREAT deal on my rotation. Thank You Bobby!!! More

Customer for life Bob has been taking care of my vehicle (my car, as well as my wife and daughter's) for years. We trust him, and you will continue to have our busine Bob has been taking care of my vehicle (my car, as well as my wife and daughter's) for years. We trust him, and you will continue to have our business because of him. Thank you. More

Bobby Howard is Awesome!! I came in for an oil change and Bobby Howard informed me of a concerned the service technicians had regarding my vehicle. I took the information he ga I came in for an oil change and Bobby Howard informed me of a concerned the service technicians had regarding my vehicle. I took the information he gave me and thought about it over the weekend, I went back first thing Monday morning to have my Accord looked at further. I have to say that Bobby went above and beyond my expectations on both visits. He is a huge asset to the service department and surpassed my expectations. I will definitely continue to come back as long as he is there. More

The service experience was very good . The staff was friendly and timely, my repairs were performed just as I requested and for a very reasonable price. I would suggest this dealer to any . The staff was friendly and timely, my repairs were performed just as I requested and for a very reasonable price. I would suggest this dealer to anyone to having the need for service or repairs. I was greeted promptly and was kept informed of my repair during my visit. They had a comfortable waiting area. I was offered the use of a shuttle ride for my office. Great job and thank you for the outstanding service. More

Just move to FL I'm new to FL, came from MN. I was looking for a dealer to help me maintaining my ridgeline, I found it on Honda of the Avenues. Right away they knew I'm new to FL, came from MN. I was looking for a dealer to help me maintaining my ridgeline, I found it on Honda of the Avenues. Right away they knew what maintenance is due and if needed replace it with original parts. I will keep coming to them and have it in mind if purchasing a new vehicle. More