Honda of the Avenues - Service Center
Jacksonville, FL
2,697 Reviews of Honda of the Avenues - Service Center
Service Done Right in One Visit After owning another brand vehicle and using their dealership for repairs, I was used to having to take my car back several times to have it re-servic After owning another brand vehicle and using their dealership for repairs, I was used to having to take my car back several times to have it re-serviced for the same issue. After switching to Honda and using Honda At the Avenues Service Department, I am amazed to learn that it is not the norm for poor repairs to be done! What a refreshing change to own such a dependable vehicle that my Honda is and know that when I take it in to have routine maintenance completed, the job is done in a timely manner, with precision, with no hard up-sell for unnecessary repairs or accessories. My Service Advisor always goes over my recommended maintenance while checking out. The dealership waiting room is very comfortable and clean with a friendly staff. Would purchase again from Honda At the Avenues. More
Oil change I've been to this Honda to change my oil since I purchased my new car. They have always been friendly and quick to change the oil. They do an awesome I've been to this Honda to change my oil since I purchased my new car. They have always been friendly and quick to change the oil. They do an awesome job! :) More
Great Customer Service Honda at the Avenues Service Center was amazing to work with. They were very accommodating and very helpful when we brought in my Honda Civic. They to Honda at the Avenues Service Center was amazing to work with. They were very accommodating and very helpful when we brought in my Honda Civic. They took my car back right when we got there and made sure that we had our vehicle back in a reasonable amount of time. Great work and Great customer Service. More
Took my 2010 Accord in for 48,000 mi check-up. My car passed w/Flying Colors. They washed my car and all the nasty pollen was gone YAY! Their only recommendation, based on the review, was a need My car passed w/Flying Colors. They washed my car and all the nasty pollen was gone YAY! Their only recommendation, based on the review, was a need for new wiper blades. I totally agreed and they were installed. The new Shuttle Driver, Gary, was terrific & helped me out by taking back home and picking me up so that tasks at home could be handled while the car was being assessed. When I checked out, they advised me of the next 3 recommended visits and the associated costs. It's so good to be prepared for expenses relating to our vehicles. Bobby Howard was my Service Advisor and I think he will be a great replacement for Mike Morse who handled my servicing for a few years, before he left this dealership. I'm totally SOLD on Honda of the Avenues. More
Best service! We always take our cars here. Service team is very honest and prices are pretty competitive. Customer service is excellent and they work fast and well We always take our cars here. Service team is very honest and prices are pretty competitive. Customer service is excellent and they work fast and well. More
Never been happier I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They ke I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They keep you updated when necessary, and there are many seating option in the waiting area along with free coffee and often bakery items. I usually bring work with me and sit at one of their customer desks. I'll be a continuing customer for sure. More
Personal Attention The service was great! What was really nice was that the advisor seemed to genuinely care how about my experience . He was courteous and friendly, and The service was great! What was really nice was that the advisor seemed to genuinely care how about my experience . He was courteous and friendly, and kept me advised of time my car was expected to be completed. I will continue to go to this dealership for all my service and purchasing needs. More
Warranty Work I had warranty work done on my pilot. They had my vehicle for nearly a week. Got a great rental car. I was very satisfied with the work and customer s I had warranty work done on my pilot. They had my vehicle for nearly a week. Got a great rental car. I was very satisfied with the work and customer service. More
Routine service! Ever since I have owned my first honda which has not been very long, the service here and employees alike even extended to the shuttle guy, they all h Ever since I have owned my first honda which has not been very long, the service here and employees alike even extended to the shuttle guy, they all have been beyond amazing & knowledgable! Our very first stop with them to replace our AC they got us in and out in a timely manner and went above and beyond for us!! We have never had a issue with anything here and everyone has always made our experience the best!!! We live in Ga. And have another dealership near us but I'd rather drive the extra miles to go here than anywhere else! And I've never even tried the other dealership, it's just that this one had me at first service!!! :) Love love love Honda of the avenues! More
Excellent Service!!! The service was fantastic! I came in spur of the moment without an appointment and was outta there within 80 minutes. This was great considering it to The service was fantastic! I came in spur of the moment without an appointment and was outta there within 80 minutes. This was great considering it took 120 minutes at the other dealership. More