Honda of the Avenues - Service Center

Great customer service and service repair This is the only dealership that I have felt good going there and trusted they made the repair right, what was needed and I didn't have to go back. I This is the only dealership that I have felt good going there and trusted they made the repair right, what was needed and I didn't have to go back. I deal mostly with Josh and always have superb customer service. More

Alternator repair I'm a 5 time Honda owner and my 2006 Honda Pilot is a GREAT vehicle and our family car. The engine started to make whining noises and the battery lig I'm a 5 time Honda owner and my 2006 Honda Pilot is a GREAT vehicle and our family car. The engine started to make whining noises and the battery light came on. We quickly drove to Honda of the Avenues with no appointment. Josh Stodel greeted us, quickly and correctly assessed that it was likely the alternator. He was courteous and respectful to my family and gave us an accurate estimate on checking out the probably causes, the cost and repair time. Once the repair was done, Josh offered for me to test drive it before I paid to make sure I was 100% satisfied. When I returned from my test drive I saw Josh test driving completed cars. I'm impressed by this level of customer service. I appreciate Josh acknowledging past service I have had done at the Avenues. Thank you , Josh and Robert (technician) for taking care of my Pilot, so I could get my family SUV back on the road again. More

64000 mile checkup - over the top customer service I am a 7 time Honda owner and love my van. I always get great service at Honda at the Avenues, but this time was exceptional. My long time advisor, B I am a 7 time Honda owner and love my van. I always get great service at Honda at the Avenues, but this time was exceptional. My long time advisor, Bob Mandele, had not arrived yet and the shuttle had left and wouldnt be back for some time, so the advisor who wrote me up introduced me to Pedro who graciously agreed to let me drive my car back to my office (thats 5 minutes away) and he would return it for its scheduled service appointment. Pedro and I talked and chatted like we were OLD friends and I was back to work in less than 20 minutes. Bob called to tell me that my car was ready, went over any issues they found and Kathy the shuttle driver came and promptly came and picked me up so that I could come get my car. Another great experience with Bob and the service department! More

Excellent Service I worked with Mr Howard, he was extremely helpful and so nice. I made an appt and I was in and out in no time at all. The facilities where you can w I worked with Mr Howard, he was extremely helpful and so nice. I made an appt and I was in and out in no time at all. The facilities where you can wait is very nice and comfortable. Coffee and snacks are available also. I will definitely be back every time I need servicing on our vehicles. More

Great Service, No Complaints Here I went in for an alignment. When I called to set up the appointment, I was told 1-2 hours depending on the severity of the mis-alignment. I am glad I went in for an alignment. When I called to set up the appointment, I was told 1-2 hours depending on the severity of the mis-alignment. I am glad they told me this up front because it did end up taking almost 2 hours. The service guy was nice & very pleasant. I've always been satisfied with their work and will continue to go back here. More

great service I took my accord in for an oil service and the team was courteous, knowledgeable. And offered money saving sound advice. Goo d work with a team that I took my accord in for an oil service and the team was courteous, knowledgeable. And offered money saving sound advice. Goo d work with a team that looks out for the consumer. . More

Great Service ! It was fast and quick. I was disappointed to hear that they did not have an oil change maintenance plan. Most dealerships offer a maintenance plan ! It was fast and quick. I was disappointed to hear that they did not have an oil change maintenance plan. Most dealerships offer a maintenance plan (example 5 oil changes in a year for $85.00) I purchased that with my Dodge and BMW dealerships. More

Good service and friendly. Nice Our last oil change was very fast. We have use them for 4 years , since we bought our car there. The waiting time it's usually adequate too. Our last oil change was very fast. We have use them for 4 years , since we bought our car there. The waiting time it's usually adequate too. More

Bill Rogers made it right After being ignored at service area...the manager stepped in and made me feel better about my visit. I really like this dealership and I was very sur After being ignored at service area...the manager stepped in and made me feel better about my visit. I really like this dealership and I was very surprised how I was treated. I dont think I will have any problems there anymore and I will continue to use this dealership. More

Service I've had service done at this facilitymany times. This was the very first time that I've ever received poor service. I'm hoping that when I bring my I've had service done at this facilitymany times. This was the very first time that I've ever received poor service. I'm hoping that when I bring my vehicle back in tomorrow I received better service More