Honda of the Avenues - Service Center

I think I'm done Superb job with the mechanics! Everything was going very well. My only exception was noticing that my vehicle was completed (seen it being parked) I Superb job with the mechanics! Everything was going very well. My only exception was noticing that my vehicle was completed (seen it being parked) I had to wait, and wait and wait, finally I was asked by the service secretary if I needed anything. I explained that my vehicle was done but I do not see my advisor. She told me that he was at lunch (understandable) but I do not need to wait until he returns before getting my car back. She said paperwork needs to be completed. I still was waiting, waiting, etc. finally with me hanging out by the service area, pacing, the same employee went to the service supervisor to let him know that I was not being completed. He sent someone over to my service advisor's desk to get my paperwork..... so it was NOT being finalized... they had not even attempted to be ready for me. After he got it they only took a few more minutes to let me know they were ready. The whole extra time took over an hour. I could have been doing many other things in that time. Bobby, even though was exceptional, should have told me that he was going to lunch and assigned it to another advisor/supervisor. More

Quick and professional and friendly Especially with the storm on the way, they had my car done in a timely manner and were super friendly! Prices was extremely fair as well! Especially with the storm on the way, they had my car done in a timely manner and were super friendly! Prices was extremely fair as well! More

Just an oil change! I went for an oil change, only to find out I had a nail in one of my tire They are so thoroughly! Josh was awesome I went for an oil change, only to find out I had a nail in one of my tire They are so thoroughly! Josh was awesome More

Went in for oil change and also needed tranny fluid change The service rep BOB was thorough and courteous. He explained that I will need to brakes soon and took time to draw a diagram of why they needed to be The service rep BOB was thorough and courteous. He explained that I will need to brakes soon and took time to draw a diagram of why they needed to be done More

Best service I've ever had. And Josh is the best! From my 1st call to the end of my car's service, I was treated wonderfully! The price was quite fair, too. I will be back! From my 1st call to the end of my car's service, I was treated wonderfully! The price was quite fair, too. I will be back! More

Service The personnel were friendly and quite accommodating of my many concerns. The service was performed in less time than was estimated. I was then on my w The personnel were friendly and quite accommodating of my many concerns. The service was performed in less time than was estimated. I was then on my way! The CRV (2001) has been running very well since it was serviced by the dealership. More

Quick service, even on a Saturday! Scott was the representative who assisted me. He did a great job in explaining what services were performed on my vehicle. He also made some really gr Scott was the representative who assisted me. He did a great job in explaining what services were performed on my vehicle. He also made some really great recommendations for the future. I will be returning again for services! More

vehicle maintenance Maintenance was seamless. They said what they would do and did it in an efficient manner. There was some additional work but it was explained well. Maintenance was seamless. They said what they would do and did it in an efficient manner. There was some additional work but it was explained well. More

Oil change Ryan was friendly, effecient, knowledgable He discussed and explained other recommendations for my car. He let me know when my car service had been Ryan was friendly, effecient, knowledgable He discussed and explained other recommendations for my car. He let me know when my car service had been completed and had all of the necessary paperwork ready for me to pay for the service. More

Nice Job 1st service appointment for my new Accord - staff was very nice. Checked over everything and with an oil change, was out in about 30 minutes. 1st service appointment for my new Accord - staff was very nice. Checked over everything and with an oil change, was out in about 30 minutes. More