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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,801 Reviews

2,801 Reviews of Honda of the Avenues - Service Center

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August 06, 2024

Easy scheduling, great communication, fast service. Didn't try to upsell on anything and was honest about when to expect to spend on things like tires, brakes, etc. More

by Seamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your visit and we look forward to providing the same level of service during your future visits!

August 06, 2024

Up front charges were discussed. I went on line for coupons since the one I had had expired. More

by carhou60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your business and taking time to complete a review.

August 06, 2024

Mr. Howard was very perfessional and great customer service. Helpful and very knowledgeable about the services I needed More

by lawscott64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Bobby was able to provide you with great service.

August 06, 2024

Everyone here was more than helpful, greeting me and my girls in the car, gave me a clear understanding of everything that they were doing and kept me updated via phone when something needed to be communic More

by LESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you Leslie for your business and we are glad to hear you and your daughters were provided transportation to the mall.

August 06, 2024

I came to this dealership because of the Express Lane Service. It was nice to show up and get same-day service with no appointment. More

by john@gleske.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

We appreciate your business and our goal is to get oil changes down to a hour so that customers are in and out!

August 06, 2024

I was pleased with the service and with the gentleman I checked in with. I especially liked the shuttle to take me home because the work took quite awhile. More

by JUDHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

We are glad to hear that you were provided transportation home so that you could have productive time versus sitting in the customer lounge.

August 06, 2024

Bobby is always so helpful and friendly. Very professional and knowledgeable. He’s our go to guy! More

by qdnetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your business and we glad to hear that Bobby provided you with a great experience.

August 06, 2024

Eric was amazing to work with and super reliable. I would definitely go back and use the service department. I would highly recommend More

by KIMMIBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric made your visit an enjoyable one.

August 06, 2024

My advisor, Bobby Howard, always goes the extra mile. He explains everything in simple to understand terms and keeps you informed on the status of the repair. He even checked under the hood of our vehicl More

by mahousefive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for being a long time customer and Bobby has been a great associate for many years and will be for many more!

August 06, 2024

Great service. Timely completion and the service manager verified any other outstanding issues to be addressed More

by CTIPLEY9
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

We appreciate you taking time to complete a review of your visit and are glad to hear that the manager was able to resolve any outstanding issues.

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