Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Honda of the Avenues - Service Center
Jacksonville, FL
2,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,799 Reviews of Honda of the Avenues - Service Center
Sort by
August 06, 2024
Workers are only looking to get you in and out. I purchased a 2023 Honda Pilot brand new off the lot last March 2023 and not even 6 months in the car needed a brand new transmission. Not even two y I purchased a 2023 Honda Pilot brand new off the lot last March 2023 and not even 6 months in the car needed a brand new transmission. Not even two years and now the battery keeps going dead and they said they can’t see why. I have been calling to get this seen about and no one calls back. I think they are trying to hold off until I get over 36,000 miles so they don’t have to cover anything on warranty. I REGRET DEALING WITH HONDA OF THE AVENUE! But what I can say when Jim works on my vehicle he always follow through. Can’t say the same about the others. More
by griffindaphyane
Verified CustomerEmployees Worked With
Jim
August 06, 2024
Brian is wonderful. He always makes sure I know what is going on and the best way to address it. He always makes sure I know what is going on and the best way to address it. More
by nikkit
Employees Worked With
August 06, 2024
The service was really good . Very quick response and high customer satisfiactoon . I recommend this to my friends as well. Very quick response and high customer satisfiactoon . I recommend this to my friends as well. More
by mogudampally.swapna
Employees Worked With
August 06, 2024
Eric was wonderful! I have been going to him the past few years. He advises me on what I need to do with my car and what I can wait on for the future. I would highly rec I have been going to him the past few years. He advises me on what I need to do with my car and what I can wait on for the future. I would highly recommend him. More
by Honda Lady
Employees Worked With
August 06, 2024
Paula was great to work with. She was professional and very friendly. She was the best service advisor I have worked with there She was professional and very friendly. She was the best service advisor I have worked with there More
by Jcarroll84
Employees Worked With
August 06, 2024
Honda on the Avenues and the service department handled my vehicle issues and proved to me that I am a valued customer. Hector, Bobby and the swrvice crew are some of the most professional and courteous in my vehicle issues and proved to me that I am a valued customer. Hector, Bobby and the swrvice crew are some of the most professional and courteous in the business. I will always prefer to take my Honda to Honda OTA! More
by RRSMITH7311
August 06, 2024
Marcellis was pleasant to work with and kept me up to speed on anything and everything regarding the car and service speed on anything and everything regarding the car and service More
by FORENX12
Employees Worked With
August 06, 2024
Easy scheduling, great communication, fast service. Didn't try to upsell on anything and was honest about when to expect to spend on things like tires, brakes, etc. Didn't try to upsell on anything and was honest about when to expect to spend on things like tires, brakes, etc. More
by Seamus
Employees Worked With
August 06, 2024
Up front charges were discussed. I went on line for coupons since the one I had had expired. I went on line for coupons since the one I had had expired. More
by carhou60
Employees Worked With
