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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,799 Reviews

2,799 Reviews of Honda of the Avenues - Service Center

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August 07, 2024

Great customer service. I felt informed and not penny dimed as I’ve felt in the past. More

by FANNYTORRESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review!

August 07, 2024

I had no help with transportation when I was told it would take another day for repairs plus it took from Tues to Friday for my van to be ready.I was not offered a car til Thursday plus I was told my va More

by bpearman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Fink
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Honda of the Avenues responded

Please give me a call to discuss. My name is Crista Poynor. I am the Service Director. I can be reached at 904-370-1296 Thank you

August 07, 2024

I've had very good experiences with the service dept, especially Dan, who is my go to guy. I got in and out with 4 new tires on a Monday without an appointment and the cost was reasonable. Thanks! More

by fbalsamo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of the Avenues responded

We appreciate you business and for taking time to complete a review of your visit. Dan is a wonderful associate and are glad to hear the got your vehicle in and out in a timely fashion!

August 07, 2024

The dealership has become a Service Department golden goose. They now charge to determine the problem (a lot of $$). If it wasn’t the right fix they’ll just charge another diagnostic fee on top of the fi More

by macisgr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Vallarelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Honda of the Avenues responded

Thank you for sharing your experience. Based on your user profile I can’t locate your file. Please give me a call as I’d like to try and help. My name is Crista Poynor and I am the service director here. 904-370-1296

August 07, 2024

Price came in under estimate. prompt and professional service. Easy to make an appointment. Thank you! More

by dotsbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Voight
Aug 08, 2024 -

Honda of the Avenues responded

Thank you very much for you business and we look forward to servicing your vehicle through out your ownership.

August 07, 2024

Super professional and quick service. Highly recommended to family and friends in the area. Thanks More

by tarakuckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of the Avenues responded

Thank you for your business and we look forward to servicing your vehicle through out your ownership!

August 07, 2024

Honda of the Avenues always does such an awesome job, and they are super kind to the customers. More

by cynamay
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for your continued business and we look forward to servicing your vehicle for many more years!

August 06, 2024

Excellent customer service. Service advisor kept me well informed and was a great help during my time there. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of the Avenues responded

Thank you for the opportunity to service your vehicle and we are glad to hear that Paula made your visit a great one.

August 06, 2024

Fantastic as always; quick, easy and extremely transparent communication- always a pleasure at Honda of the Avenues More

by sxb0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of the Avenues responded

Thank you very much for your business. We strive to be as transparent and have a high lever of communication so we are glad to hear that Brian was able to provide you with both!

August 06, 2024

Good place. Good sales guys. Loaner cars and a nicer waiting area during service would be appreciated More

by sodinson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of the Avenues responded

Thank you very much for you business and we appreciate your suggestions.

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