Honda of the Avenues - Service Center
Jacksonville, FL
3,095 Reviews of Honda of the Avenues - Service Center
Pleasant, helpful, timely Scott Cavoores (Service Advisor) was wonderful. Thoroughly explaned service provided, printed out and reviewed service contract with me. Excellent ser Scott Cavoores (Service Advisor) was wonderful. Thoroughly explaned service provided, printed out and reviewed service contract with me. Excellent service experience, and I highly recommend. More
high quality dealership I have never been disappointed with Honda of the Avenues. My wife and I have purchased three new Hondas and alway have service performed there as wel I have never been disappointed with Honda of the Avenues. My wife and I have purchased three new Hondas and alway have service performed there as well. Knowledgable and articulate staff, and the job is done rapidly. More
Very personable employee Scott was very helpful and constantly kept me in the loop regarding my service much appreciated. He was understanding in the time constraints that I h Scott was very helpful and constantly kept me in the loop regarding my service much appreciated. He was understanding in the time constraints that I had in order to get my service done More
Good experience Had good experience for service department. Just one thing, There was no lady ( or person ) at the desk ( inside ) to rent a car during service so I w Had good experience for service department. Just one thing, There was no lady ( or person ) at the desk ( inside ) to rent a car during service so I waited for awhile. one gentle man came and proceed for rent a car. Thanks. More
Very clear and efficient Very good service, polite, efficient. Easy to make appointments and easy to discuss options. Friendly also. Work at expected level for a dealership. Very good service, polite, efficient. Easy to make appointments and easy to discuss options. Friendly also. Work at expected level for a dealership. Happy to continue. More
Very detailed Bobby made sure I was up to date on everything. He took the time to explain why each item should be maintained. He never pushed me to have anything do Bobby made sure I was up to date on everything. He took the time to explain why each item should be maintained. He never pushed me to have anything done More
In and out in a flash This is my 6th time taking my CRV in for an oil change and despite it being a Saturday afternoon the speed of completion far exceeded my expectations. This is my 6th time taking my CRV in for an oil change and despite it being a Saturday afternoon the speed of completion far exceeded my expectations. The individual who checked me in was extremely friendly/courteous and Josh checked me out and couldn't have delivered better customer service. I was in/out in @30 minutes and this pleasantly surprised me. I hadn't exactly had the greatest experiences on past visits, but this time they nailed it. Congrats Honda service team! More
Truly Express I took my Honda for an oil change and tire rotation and was quoted 45 minutes without an appointment. They called me to let me know it was done and re I took my Honda for an oil change and tire rotation and was quoted 45 minutes without an appointment. They called me to let me know it was done and ready for pickup 40 minutes later. Check out was 5 minutes and I paid the price they quoted me - no hidden costs! More
O2 sensor replacement Bobby's boys figured out right away why my Check Engine light came on and since it was caused by a part they that replaced a couple of months ago they Bobby's boys figured out right away why my Check Engine light came on and since it was caused by a part they that replaced a couple of months ago they informed me that it would be a warranty repair at no cost to me. All around they did a very good job. More
Service Josh is always very friendly when I bring my car in for service. He listens to the reason for my visit and makes recommendations if needed. I have bee Josh is always very friendly when I bring my car in for service. He listens to the reason for my visit and makes recommendations if needed. I have been using this dealership since 2006 and I have always had a pleasant experience. I tried another Honda dealership in town and they told me they couldn’t help me if I didn’t have an appointment so I will never go back even though that dealership is closer for me. More