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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,999 Reviews

2,999 Reviews of Honda of the Avenues - Service Center

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February 09, 2021

Always professional and efficient. While car is being serviced, they kept me updated. And I love that my car is clean when returned. Thank you! More

by GirlDeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam McGinnis
February 07, 2021

Smooth transaction. Didn't press much on the $800 PM upsell. Car wash is a nice touch. Getting ready to make appointment for the Odyssey. More

by Rjpep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
February 06, 2021

Excellent service from start to finish and always kept me in the loop as to what was going on in the process. Very happy and will Always have my vehicle serviced here and when time to purchase my next vehic More

by jasonbelcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
February 06, 2021

Prompt return phone call to schedule service and quick appointment availability. Professional service from start to finish. Advisor kept me up to date on progress as well as when vehicle was finished. Ver More

by Stephbeltran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 29, 2021

I took my 2016 HRV in because I had a maintenance alert that I needed transmission service. I took my car in November 2020 and in January 2021, my transmission went out. I have received no support or help More

by eppleyann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service - Bill something
Mar 02, 2021 -

Honda of the Avenues responded

We're very sorry you had a bad experience, our goal is to do the best we can with every customer we have. I will have someone reach out to you again, and see if we can make another appointment to your car looked at. Again, we thank you for your business and I'll be sure to have someone reach out to you. SF

January 19, 2021

I brought my car in when I noticed the tire pressure light came on. Josh was very helpful and courteous. They found the problem and fixed it in a short time. More

by shbonsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 14, 2021

Josh is an outstanding service writer! He made it real easy and made my experience with the service very smooth! He was quick to receive my car, write up the service order and when the car was done he cal More

by Jorgeblanco06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 13, 2021

Brought my car in for an oil change and dropped it off for the day. Was called in 30 min or so and was ready to go. Quickest service here i have had so far. More

by Jeffrey.gantt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rogers Jr.
January 11, 2021

Very friendly, speedy service. Clean waiting room. Also, my service rep made sure that he wasn’t giving me unnecessary services. Did not pressure me to do more services on my van. He made great rec More

by Gatorbrenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rogers Jr., Bob Mandele
January 11, 2021

Excellent overall. Called when I left a message. Set up my appointment with what I needed and then kept me informed while I waited for my service to be completed More

by rlm47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
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