Back

Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,735 Reviews

2,735 Reviews of Honda of the Avenues - Service Center

Sort by
January 29, 2021

I took my 2016 HRV in because I had a maintenance alert that I needed transmission service. I took my car in November 2020 and in January 2021, my transmission went out. I have received no support or help More

by eppleyann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service - Bill something
Mar 02, 2021 -

Honda of the Avenues responded

We're very sorry you had a bad experience, our goal is to do the best we can with every customer we have. I will have someone reach out to you again, and see if we can make another appointment to your car looked at. Again, we thank you for your business and I'll be sure to have someone reach out to you. SF

January 19, 2021

I brought my car in when I noticed the tire pressure light came on. Josh was very helpful and courteous. They found the problem and fixed it in a short time. More

by shbonsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 14, 2021

Josh is an outstanding service writer! He made it real easy and made my experience with the service very smooth! He was quick to receive my car, write up the service order and when the car was done he cal More

by Jorgeblanco06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 13, 2021

Brought my car in for an oil change and dropped it off for the day. Was called in 30 min or so and was ready to go. Quickest service here i have had so far. More

by Jeffrey.gantt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rogers Jr.
January 11, 2021

Very friendly, speedy service. Clean waiting room. Also, my service rep made sure that he wasn’t giving me unnecessary services. Did not pressure me to do more services on my van. He made great rec More

by Gatorbrenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rogers Jr., Bob Mandele
January 11, 2021

Excellent overall. Called when I left a message. Set up my appointment with what I needed and then kept me informed while I waited for my service to be completed More

by rlm47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 09, 2021

My Service Advisor was Brian Bouchard and he was great! He explained what my car was recalled for and got me in and out in s short amount of time. The next day an unusual command popped up on my screen and More

by Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
January 09, 2021

Bobby was fantastic. He listened to my problem. He communicated with me every step of the way. There wasn’t a long wait either. He was very pleasant and I would like to deal with him again. More

by kanisha77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Josh is the reason I take my SUV to Honda for service. He has exceptional customer service and makes it a great experience. Thanks Josh!! More

by Sherri.ouchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
January 02, 2021

Great customer service, professional and friendly. Thank you. Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year. More

by virginiamoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
143
...