Honda of the Avenues - Service Center
Jacksonville, FL
2,559 Reviews of Honda of the Avenues - Service Center
Great Service Experience as usual with Josh I did the following and I was out in less than 2 hours which was great: - Oil Change - Transmission Drain and Fill - Break fluid flush - Wheel Ali I did the following and I was out in less than 2 hours which was great: - Oil Change - Transmission Drain and Fill - Break fluid flush - Wheel Alignment Always nice to deal with Josh. More
The service department spent all day diagnosing to find my problem. I was informed every few hours of the progress by Bobby Howard. He worked with me on the pricing for this service. I have to return when my problem. I was informed every few hours of the progress by Bobby Howard. He worked with me on the pricing for this service. I have to return when the part comes in but overall I was pleased. More
The sales was awesome I love the alert email when it’s time for service . The service department are so nice and have a lot of patience with all of the customers. Thank you so much. time for service . The service department are so nice and have a lot of patience with all of the customers. Thank you so much. More
Always a pleasure working with Bobby. He is knowledgeable and helpful. Been a customer at HOTA for 14 years and always pleased with the service and helpful. Been a customer at HOTA for 14 years and always pleased with the service More
I was greeted very quickly. And he was very friendly and professional. He explained what was needed and why. I have all my service needs done at this dealership professional. He explained what was needed and why. I have all my service needs done at this dealership More
2 year Maintenance Service Bobby Howard is the "Go To" Representative when my car needs service over the years! He readily advises what service is due based on my car's servi Bobby Howard is the "Go To" Representative when my car needs service over the years! He readily advises what service is due based on my car's service history and explains the reasoning. His professionalism, knowledge, timeliness with scheduling and updates represents Honda at the Avenues service department well! Thank you! More
From the roadside assistance tow, to the reassuring conversation with Rob Dennie in your service department, to the shuttle pickup from home to the dealership to pick up my car, I couldn’t be more plea conversation with Rob Dennie in your service department, to the shuttle pickup from home to the dealership to pick up my car, I couldn’t be more pleased. Your service is excellent and hands down the best I have ever experienced. I purchased my CRV from your dealership and have had prior Honda vehicles from other dealerships in the area and they don’t hold a candle to the excellent service that you all give. Having my battery die in the middle of a stormy day and being given relief from Rob that I would be taken care of and being allowed to work at home until my car was ready was just the best comfort feeling. When our cars run into unplanned problem or replacements needed, there’s a huge feeling of dread when it happens and it’s so appreciated to be taken care of with such ease and positive service. I can’t thank you enough. More
Great service! From making my appointment, to arrival, to check out great experience! I had questions regarding features of the van and they took time to answer all From making my appointment, to arrival, to check out great experience! I had questions regarding features of the van and they took time to answer all my questions. I lease my Honda Odyssey and had a recall/update along with maintenance. More
Bob K was absolutely awesome from start to finish. From the first phone call to paying the bill he was professional and helpful. Our best experience at this store. Highly recommend. the first phone call to paying the bill he was professional and helpful. Our best experience at this store. Highly recommend. More