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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,011 Reviews

3,011 Reviews of Honda of the Avenues - Service Center

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May 06, 2025

Marcellus is very friendly, understand the needs, and very easy to work with. Would go back. More

by wandl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Eric is the best service manager in the dealership! He is honest and genuine in helping customers More

by STEVEABUSH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Very customs oriented. Eric was very helpful and provided excellent customer service. Because of this experience I will continue to use your dealership for all the services More

by BEARDSLEYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

They are amazing. They are quick and complete the work as promised. They always keep you informed of progress and explain everything. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team was able to keep you informed on the progress of your vehicle and have your vehicle serviced in a timely fashion.

May 03, 2025

Originally called and spoke with Dan Deitrick, a service adviser, telling him the issues I was having and that both were to be covered under my 10 year, 100,000 mile extended warranty as I had already talke More

by judyboyle329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, a mechanic that serviced my vehicle and explained the issues to me.
May 03, 2025 -

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Dan and Paul were able to have your vehicle serviced in a timely fashion. We look forward to providing you the same level of service on your future visits.

May 03, 2025

They are quick to get my car logged in and they have a nice waiting area More

by fidget259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

We appreciate your business and we are happy to hear that our team and facilities provided you with a great visit.

May 03, 2025

Service was excellent and was done in time, the guy helped us from the office was very nice and professional More

by amgabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

Thank you for your business and are glad to hear that our team was able to provide you with a 5-Star experience.

May 03, 2025

Easy to work with. Service was quick and easy Clean facility and good inventory pleasant More

by vst1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that your recent visit was a 5-Star experience.

May 03, 2025

Great service and customer support and feedback. Very transparent information insights and recommendations related to maintenance options More

by CNICOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

My Salesman, Thomas Phelps was top notch. 5 years earlier, I purchased a vehicle at Honda of the Avenues from him, and he remembered me. Additionally, when I noted there was an issue with th More

by chazirose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

We appreciate you taking time to submit a review of your recent visit and are glad to hear that TC and Ed were able to have your tint taken care of and we hope you continue to enjoy your vehicle.

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