Honda of the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent service. Paula Williams very kind. No es necesario para mi decir más acerca de elllo Paula Williams very kind. No es necesario para mi decir más acerca de elllo More
Excellent service, minimal wait time, helpful and very attentive. She did everything she could to help and make us feel comfortable. attentive. She did everything she could to help and make us feel comfortable. More
So far the easier car buying experience. Jordan was excellent! Will return if I need another in the future. Jordan was excellent! Will return if I need another in the future. More
Always helpful! Eric is great and goes the extra mile to ensure your car is to its best standard. Eric is great and goes the extra mile to ensure your car is to its best standard. More
Truly AWFUL post-sale service. This place is a disorganized xxxx show. BUYER BEWARE!!! Exceptionally poor communication to the customer. Sales guy could not share repair target d This place is a disorganized xxxx show. BUYER BEWARE!!! Exceptionally poor communication to the customer. Sales guy could not share repair target dates with me (related to purchase agreement) even after I had explained why it was so urgent for my family situation (during negotiations and post-sale) and I needed a readiness date to make plans for being without the car. Apparently Service wouldn’t give him a target date, I perceived an internal bad attitude involving Service. Then my only contact goes out sick with no backup for this situation. Calling in for manager help gets a generic voicemail box that was not responded to. I had to take off work and drive over to find a manager in person and get it sorted it out. That guy was helpful and the work was already in progress, but no one thought that was important enough to actually tell me. While there, I saw another very angry customer in the lobby. WTH? On the next day when it’s supposed to be ready, I get no follow up calls and I again have to chase the xxxx thing down again. They will tell you in the sales pitch that they’re proud of their “family customer service experience” as a reason why you should buy from them. It’s all xx - Honda of the Avenues is completely failing at that mission. More
This service was really good (compared to previous recall visit) which I ended up waiting for a couple of hours. visit) which I ended up waiting for a couple of hours. More
Please with the time it took and diagnosis made. It’s unfortunate that everything is so expensive but appreciate the service that I received there. It’s unfortunate that everything is so expensive but appreciate the service that I received there. More
Service was delivered as explained to prior to service appointment starting and timing was also within the agreed timeframe. appointment starting and timing was also within the agreed timeframe. More
Excellent customer service and friendly staff. Waiting area is clean and snacks/coffee is great’ Waiting area is clean and snacks/coffee is great’ More