Honda of the Avenues

I called the dealer ship as I noticed bubbles in my tint. I spoke to Gabriel who sold me the car. he then got me in touch with Shawn who called me back and set an appointment at my schedule. They had a shutt I spoke to Gabriel who sold me the car. he then got me in touch with Shawn who called me back and set an appointment at my schedule. They had a shuttle take me to work and pick me up. Everyone was friendly and helpful. They even washed my car after completing the work. More

friendly service! Very knowledgable and really a good people's person. Answered all questions and potential fears that I had. First time I bought a car and made the process very straight forward people's person. Answered all questions and potential fears that I had. First time I bought a car and made the process very straight forward More

I bought a car from Gabe in the morning and Aquila did the financing… I came back to pick the the car up and…bought an additional car from Gabe and Aquila! They made the experience as streamlined and pain the financing… I came back to pick the the car up and…bought an additional car from Gabe and Aquila! They made the experience as streamlined and painless as possible. We'll be back when the next child starts driving!! More

Gabriel sold the car to me. He was really knowledgeable and courteous. He went to his manager several times to get the deal done with a win-win situation. Justin was another sales person involved in thi and courteous. He went to his manager several times to get the deal done with a win-win situation. Justin was another sales person involved in this deal. He is very honest, supportive and one of the best sales person I have ever met. More

The salesman was extremely knowledgeable about the car and made sure to point out all the safety and technology features. Great Price and financing too. and made sure to point out all the safety and technology features. Great Price and financing too. More

Purchasing a car for the first time can be nerve wrecking! However, to my surprise and total relief, my shopping experience at Honda of the Avenues was far from traumatizing. I had the pleasure of wrecking! However, to my surprise and total relief, my shopping experience at Honda of the Avenues was far from traumatizing. I had the pleasure of working with Gabriel Valenzuela- a very respectful and attentive employee. He listened to my list (and it was a long one) of needs and he delivered! I am now the proud owner of a Honda Civic and I love it! I was able to negotiate a price I was comfortable with. Gabriel went above and beyond by making sure the car met my overall approval. I saw cosmetic work that needed to be done before I agreed to take the car off the lot. Gabriel sought permission to loan a company car to me while the car I had purchased was sent to be beautified. It looks brand NEW! I am very grateful for the positive experience and I highly recommend working with this fantastic man to all of my friends, family, and prospective car buyers. More

I purchased a used Honda Civic from Honda of The Avenues October 29th, 2013 and I am loving it! Before I reached my final negotiations with the dealer, I requested that some cosmetic work be done first. T October 29th, 2013 and I am loving it! Before I reached my final negotiations with the dealer, I requested that some cosmetic work be done first. The car was sent to be worked on by Eric Lundy and crew. While I was waiting to get my car back, Mr. Lundy was sure to keep me afloat of all progress by sending pictures via email almost every day. I was very impressed by his high level of professionalism. The car looks brand new! I would highly recommend Mr. Lundy's services. More

Stay away! The sales manager (Apollo Folks) and finance guy use every trick in the book to make you pay top dollar. I knew it was a bad sign when one of the first questions I was asked was how much can I a guy use every trick in the book to make you pay top dollar. I knew it was a bad sign when one of the first questions I was asked was how much can I afford to pay per month. Then came all the games. Actually, the two salesmen I worked with were pretty good. They even seemed embarrassed by the antics of the sales and finance managers. Bottom line, if you go here, expect the full-on old-school car salesman tricks. The games start long before you pull into the lot because they add $2000-$5000 in crappy dealer add-ons to every car. These range from semi-useful items such as upgraded rims, to useful but wildly overpriced items such as floor mats and all the way to completely useless items like Polysteel treatment for $500. The Polysteel treatment is interesting in that they seem to put it on every car they sell (so you don't have a choice) and even though you're being charged $500 for it, it comes with no warranty. I was curious about this and I called IAS, the company behind Polysteel, and they told me they didn't sell ANY products without a warranty. Is Honda of the Avenues pulling a fast one on IAS as well as the customer? I'm not sure, but it smells pretty fishy to me. Other tactics they use are the back-and-forth between you, your salesman and the sales manager. Continuously playing with the numbers. For example, say you're about $2000 off what you want to pay for the car, the salesman might bring back a sheet with your price as the bottom line but they've added a line item above for a down payment of $2000! Huh? Then they try to make you sign a paper saying you'll buy now if they meet your payment price goal. This obviously isn't binding, it's just another game to make you buy at a higher price (see, we met your payment goal by financing over 6 years!). Once you've settled on a price and you think you're done, you enter a whole new level of games. They make you wait for the finance guy. They want you to be rushed to jump in your new car so you don't look too closely at the contracts. There are good dealerships that don't play too many games at finance, and then there is Honda at the Avenues where you should really have an attorney with you to read things over when you sign. They go right back to playing the how-much-can-you-pay-per-month games. The down-payment may change, the interest rate is likely different than what was promised (it was for me and a higher rate usually gets the dealer a kickback), and they have a whole new set of dealer add-ons (protection plans, another Polysteel product, GAP insurance etc). These are all overpriced add-ons that you're made to feel stupid for turning down. I would recommend that, unless you're very experienced in all the tricks of the trade, you go to a reputable dealer. Even if you are experienced, it's an exhausting endeavor and probably not worth your time. More

The most down to earth sales people I've met. I told them what I wanted and out the door costs I wanted and they found it! I went to 3 other local dealers and they were like huddled sharks. Here I was a them what I wanted and out the door costs I wanted and they found it! I went to 3 other local dealers and they were like huddled sharks. Here I was approached the same, but Apollo and Kimani were more interested in my needs than a sale. At first I didn't find what I wanted (in my price range ;-) ), but a trade-in came and Kimani called the moment it was signed over and Apollo reserved it for me to check out. The finance team worked hard and got me a low rate as a recent grad with school loans and new credit. Altogether this was a great experience and I saved money too. More

This dealership installs options whether you want them or not and charges inflated prices (above MSRP) for them. I was at the dealership 3 1/2 hrs to get the price and pay. I was exhausted. Unfortunately not and charges inflated prices (above MSRP) for them. I was at the dealership 3 1/2 hrs to get the price and pay. I was exhausted. Unfortunately, I did not take the time to read the 2 feet of fine print until later, when I discovered what was said and what was written are not the same. More