Honda of the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Charlie Griffin was the best sales person I've ever had. He was very patient and thorough in helping find the right car for me. I would highly reccommend this dealership to my friends. He was very patient and thorough in helping find the right car for me. I would highly reccommend this dealership to my friends. More
Jim Warren had great expertise and knowledge of Honda. I will recommend Honda of the avenue to everyone who wants to buy a new or used vehicle due to my great experience. Thank you guys! will recommend Honda of the avenue to everyone who wants to buy a new or used vehicle due to my great experience. Thank you guys! More
I had a wonderful buying experience for the first time ever. Jim Warren made this possible, he took the time to answer all of my questions and even helped me save money in the process. I love my new Hond ever. Jim Warren made this possible, he took the time to answer all of my questions and even helped me save money in the process. I love my new Honda:) Tony went out of his way to help also. It was a very busy day and they made sure I dint spend the whole day there. Can't say how much I appreciated their help. Thank you, Barbara More
I traded my car in for a newer Honda. I had a warranty that I purchased from Honda of the Avenues that was cancelled when I purchased the new car. I waited months for my reimbursement and received nothin that I purchased from Honda of the Avenues that was cancelled when I purchased the new car. I waited months for my reimbursement and received nothing. I was extremely patient knowing this took weeks to process. Finally, after 3 1/2 months I contacted the finance advisor, Charlie Griffin. I left NUMEROUS voicemails for Mr.Griffin without a return phone call. I then asked to speak with his supervisor, Tolga. I left NUMEROUS messages for Tolga and each time I called he was conveniently "in meetings" I was told. I finally had to contact Honda Corporate and file a claim in order to get someone from this dealer to call me about the matter. Mr. Griffin called and left a message about a Honda that I had not owned in years. Honda Corporate called to let me know that they did speak with Tolga who told them he was not going to contact me because there was "nothing to talk about." I finally complained until someone listened to me. I spoke with the owner's assistant who looked into the problem and called me back within 20 minutes. Within a few weeks I had my check thanks to the assistant. Mr. Griffin and Tolga only want something to do with you when you have money to purchase the car but once the car is purchased FORGET about getting a call back or any type of customer service. More
I purchased a new accord and it was a very quick and easy process. I got a great price and everyone involved was very helpful and knowledgable. I recommend this dealer to anyone looking to buy a vehicle. process. I got a great price and everyone involved was very helpful and knowledgable. I recommend this dealer to anyone looking to buy a vehicle. More
we have been shopping for a new honda accord for about 2 months and finally we found what we were looking for at the Honda @ the Avenues dealership. Everyone was very helpful but our finance Manager Apollo months and finally we found what we were looking for at the Honda @ the Avenues dealership. Everyone was very helpful but our finance Manager Apollo Folks was AWESOME the entire process was very smooth and he was very knowlegable with the warranties that honda offers. Thank you so much for your wonderful customer service we will be back when its time to purchase again :) More
Great service and great employees and friendly and everything. They understood me and what had happened the first time I got a car here. Danny Rousr has great expreince everything. They understood me and what had happened the first time I got a car here. Danny Rousr has great expreince More
Brent was very knowledgeable, professional, and helped point me in the right direction for a new vehicle. So far I love my Accord. Two of my friends also purchased vehicles from him and they had pleasant point me in the right direction for a new vehicle. So far I love my Accord. Two of my friends also purchased vehicles from him and they had pleasant experiences as well. Great guy, that Brent! More
Also worked with Engin Arslan. We had 3 days to find a new car for my partner before having to turn in the rental. Used Consumer Reports price service and found Honda of the Avenues had the best price. new car for my partner before having to turn in the rental. Used Consumer Reports price service and found Honda of the Avenues had the best price. Through emails with HOTA we were assured that we would not find that the available cars had a lot of dealer or factory add ons. Told sales rep that I was in chemo for cancer and it was going to be a struggle for me to drive over there and back and wanted to make sure we came away with the car at the price quoted. He assured me the price we were quoted was the price we would get and if there were dealer add ons that would be free. They kept their word. The next day we drove from Gainesville, selected the exact car we wanted, and got it at the price quoted. Easiest car buying experience ever and the price was great! If I beat this cancer, I will head straight back to HOTA for a car for me. More