Honda of the Avenues

The most down to earth sales people I've met. I told them what I wanted and out the door costs I wanted and they found it! I went to 3 other local dealers and they were like huddled sharks. Here I was a them what I wanted and out the door costs I wanted and they found it! I went to 3 other local dealers and they were like huddled sharks. Here I was approached the same, but Apollo and Kimani were more interested in my needs than a sale. At first I didn't find what I wanted (in my price range ;-) ), but a trade-in came and Kimani called the moment it was signed over and Apollo reserved it for me to check out. The finance team worked hard and got me a low rate as a recent grad with school loans and new credit. Altogether this was a great experience and I saved money too. More

This dealership installs options whether you want them or not and charges inflated prices (above MSRP) for them. I was at the dealership 3 1/2 hrs to get the price and pay. I was exhausted. Unfortunately not and charges inflated prices (above MSRP) for them. I was at the dealership 3 1/2 hrs to get the price and pay. I was exhausted. Unfortunately, I did not take the time to read the 2 feet of fine print until later, when I discovered what was said and what was written are not the same. More

Khalid was very helpful in showing us the CRV Ex-L that we eventually decided on. Negotiation was painless, price was very fair. So far we love the 2014 CRV. Thank you Khalid and Honda of the Avenues. we eventually decided on. Negotiation was painless, price was very fair. So far we love the 2014 CRV. Thank you Khalid and Honda of the Avenues. More

The overall buying process was simplified and clearly explained. The sales person Ross Chaudhry was very patient and answered every question and helped us the decision making process. They also offered t explained. The sales person Ross Chaudhry was very patient and answered every question and helped us the decision making process. They also offered the best price for the car. More

I bought a new 2014 Odyssey form Honda at avenues today (Nov 2013), I worked with Justin McKittrick. He was extremely helpful and friendly. Thank you......... (Nov 2013), I worked with Justin McKittrick. He was extremely helpful and friendly. Thank you......... More

I have purchased two cars now from Honda of the Avenues. The team is easy to work with, the price is right, and the quality of work is exceptional. The team is easy to work with, the price is right, and the quality of work is exceptional. More

I was had a out the door price quote in the form of an Email from an employee and when I returned to start the purchasing process Honda of the Avenues would not honor this price. They attempted to quote m Email from an employee and when I returned to start the purchasing process Honda of the Avenues would not honor this price. They attempted to quote me a price that was substantially higher. The salesperson indicated the employee I had worked with one week earlier no longer worked there. The impression was they fired him. This dealership was also offering a up to $2,500 above the trade in value. They attempted to offer me only $2,500 for my trade-in. A 2002 F150 with low mileage. Essentially they were attempting to offer me $0 for the trade in. I would not recommend this high pressure, make a sales at all cost dealership. More

Outstanding service - parts department was great! Everyone treated us like we were important. We will recommend this dealership if we know of anyone looking for a Honda. Thanks for providing such gre Everyone treated us like we were important. We will recommend this dealership if we know of anyone looking for a Honda. Thanks for providing such great service. More

Outstanding experience. Ross answered all of my Outstanding experience. Ross answered all of my questions. Ross was extremely knowledgeable about the Honda Pilot. And instead of focusing on the g Outstanding experience. Ross answered all of my questions. Ross was extremely knowledgeable about the Honda Pilot. And instead of focusing on the gadgets in the Honda Pilot, he spent considerable time explaining its numerous safety features--an important subject considering I will be using the Pilot to transport my family. I do not own a cell phone. Ross was gracious enough to let me use his cell phone several times so that I could call my wife at home and get the necessary information I needed to complete the sales application. Rory also answered all of my questions about financing my vehicle. He also took the time to research and advise me on additional financing options I had not considered. Nick explained the Consumer Reports pricing that I obtained. I was only planning to look at vehicles and not purchase a new one on Saturday. As a result, I drove my wife's Honda Odyssey to the dealership instead of my Subaru Forester that I was planning to trade in. After the sale was completed, Nick drove my new Honda Pilot home while I drove the Honda Odyssey home. Nick put the license plate from my Subaru Forester on my new Honda Pilot and drove my Subaru Forester back to the dealership. Since I live on the opposite side of town from the dealership, Nick's gesture was a prime example of "going the extra mile" for the customer. If Honda used the Net Promoter Score (NPS) that many companies use in their customer surveys, I would have to give a rating of "10" (on a scale from 0-10) for the "ultimate" question, "How likely would you recommend Honda of the Avenues to a friend or colleague?" More

No haggle. Honest and easy to work with. This is the third car I've purchased from them in the past five years. Once again it was a great experience. third car I've purchased from them in the past five years. Once again it was a great experience. More