
Honda of the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Went Above and Beyond! Linda was AWESOME. She knew I just moved from out of state to FL and needed a vehicle asap due to I was having constant registration issues. That nigh Linda was AWESOME. She knew I just moved from out of state to FL and needed a vehicle asap due to I was having constant registration issues. That night on 3/4/15 Rory and Linda tried so hard to work with me and get me an approval asap. Of course banks were closed so I had to wait the following day 3/5/15 to get a result and to hear that Mr. Apollo was able to make it happened. That very night I drove off with my '15 Civic(which I love) and finally had a car I may register with no problem. Also, on 3/26/15 I called Linda when I got out of work to tell her my husband needs a vehicle asap. Linda was Great again, had my husband go in the next day 3/27/15 got him a new '15 Fit and were able to get him out the door in a timely manner. Apollo and Linda were Understanding, Patience, and went Above and Beyond to assist us within this month. I would recommend this Honda to anyone and also ask for Linda she is GREAT!!! You will not be disappointed! If you need things to get done then Apollo is your Guy he was Awesome!!! Thank you both for everything you did. It was very much appreciated. More
Never been happier I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They ke I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They keep you updated when necessary, and there are many seating option in the waiting area along with free coffee and often bakery items. I usually bring work with me and sit at one of their customer desks. I'll be a continuing customer for sure. More
Best service! We always take our cars here. Service team is very honest and prices are pretty competitive. Customer service is excellent and they work fast and well We always take our cars here. Service team is very honest and prices are pretty competitive. Customer service is excellent and they work fast and well. More
Personal Attention The service was great! What was really nice was that the advisor seemed to genuinely care how about my experience . He was courteous and friendly, and The service was great! What was really nice was that the advisor seemed to genuinely care how about my experience . He was courteous and friendly, and kept me advised of time my car was expected to be completed. I will continue to go to this dealership for all my service and purchasing needs. More
Warranty Work I had warranty work done on my pilot. They had my vehicle for nearly a week. Got a great rental car. I was very satisfied with the work and customer s I had warranty work done on my pilot. They had my vehicle for nearly a week. Got a great rental car. I was very satisfied with the work and customer service. More
Routine service! Ever since I have owned my first honda which has not been very long, the service here and employees alike even extended to the shuttle guy, they all h Ever since I have owned my first honda which has not been very long, the service here and employees alike even extended to the shuttle guy, they all have been beyond amazing & knowledgable! Our very first stop with them to replace our AC they got us in and out in a timely manner and went above and beyond for us!! We have never had a issue with anything here and everyone has always made our experience the best!!! We live in Ga. And have another dealership near us but I'd rather drive the extra miles to go here than anywhere else! And I've never even tried the other dealership, it's just that this one had me at first service!!! :) Love love love Honda of the avenues! More
Oil/filter change Reception was exceptionally slow for scheduled service. Only 1 car in front of me and still had a 5 minute wait time for key turn in. 4 guys sitting Reception was exceptionally slow for scheduled service. Only 1 car in front of me and still had a 5 minute wait time for key turn in. 4 guys sitting in the bay, not helping anyone - just talking to each other. Not a professional way to greet customers or conduct business. Service time was average, however vehicle was not washed as per receptionist. More
Excellent Service!!! The service was fantastic! I came in spur of the moment without an appointment and was outta there within 80 minutes. This was great considering it to The service was fantastic! I came in spur of the moment without an appointment and was outta there within 80 minutes. This was great considering it took 120 minutes at the other dealership. More
Outstanding Customer Service! Very pleasant experience overall. The customer service has significantly improved since the last two times I visited since I purchased my 2013 CRV at Very pleasant experience overall. The customer service has significantly improved since the last two times I visited since I purchased my 2013 CRV at this dealership. This tells me that they are listening to customer feedback/suggestions and I greatly appreciate this. I scheduled maintenance in advance during the weekday to avoid crowds. The attendant greeted me and promptly pointed me to Service Advisor. Steve W. made a great impression as he was hospitable, professional and very knowledgeable about what minimum needed to be done within my budget with an emphasis on safety concerns for periodic long-distance travel. He offered several options/packages and even agreed without hesitation to conference in my husband to agree on the suggested service. Both my husband and I appreciated that very much. He gave me the choice to either wait there for the estimated 3 hours or take advantage of the courtesy shuttle to go elsewhere. This service along and the cleanliness of the vehicle was impressive. Richard, the shuttle driver was awesome and promptly dropped me off within minutes so I could make the most of my day off and even offered to pick me up later if needed. He informed me of the pickup location and provided a business card with phone number. Upon early return, I enjoyed the short wait in the customer lounge where they provided everything from fresh coffee (including decaf), TV news, fruit, snacks and their yummy signature popcorn. THANK YOU HONDA AT AVENUES FOR TAKING CARE OF THE CUSTOMER WITH YOUR EXEMPLARY CUSTOMER SERVICE! YOU ROCK! More
Vehicle service Excellent service ever since i came to know its presence in the Philips Highway. I consistenly received great customer service with thorough feed bac Excellent service ever since i came to know its presence in the Philips Highway. I consistenly received great customer service with thorough feed back and kept me well informed of all the body work done to my vehicle. The ambiance in the shop is good with fast wifi access and drinks. Its great value of service and highly recommended. More