Honda of the Avenues

Always professional Bobby and Josh are the two service guys that take care of me when I bring in my car for service / oil/ check ups. They are friendly, courteous, profes Bobby and Josh are the two service guys that take care of me when I bring in my car for service / oil/ check ups. They are friendly, courteous, professional & efficient getting me in and out of the dealership. My time is very important More

Service and warranty Overall they are ok, like other dealers. Mike was nice, he is always to the point. I feel Bobby treats me like a baby. I had a warranty issue with my Overall they are ok, like other dealers. Mike was nice, he is always to the point. I feel Bobby treats me like a baby. I had a warranty issue with my car seat, I called many a times and got no response from Bill, the call always goto VM. I complained to Honda then Terry called me. Terry was nice and responded all my calls. The courtesy inspection is funny, first they said my back tires rotting, I went within few days for a different work they said tires are good. More

Excellent Service I recently had an issue with the battery in our 2013 Honda CRV. We were out of town at the time the battery went out, so we had to jump it a few times I recently had an issue with the battery in our 2013 Honda CRV. We were out of town at the time the battery went out, so we had to jump it a few times over the weekend to get us back home. I called the Honda dealer and explained our situation and found that the battery was actually under a 3 year 36,000 mile warranty! i was very impressed with this. As soon as i got back into town i went to the dealers service department and they promptly took the car into the shop. After about 30 to 45 minutes the Service Rep came out and told me they were also fixing a recall i was unaware of and the car would be finished in a few minutes. So in about and hours time, they replaced the battery, fixed the recall. I can honestly say the service Department went above and beyond for me. I was very impressed with their courtesy and professionalism. More

Honest and Dependable Service Bill Rogers, and his staff, has always gone the extra mile to insure my car is serviced properly and in a timely manner. Bill is the main reason I pu Bill Rogers, and his staff, has always gone the extra mile to insure my car is serviced properly and in a timely manner. Bill is the main reason I purchased my Accord at Honda of the Avenues. More

Oil Change Pleasantly suprised on good service, and in and out throught the express service lane for my first oil change at Honda Avenues Phillips Hwy. 32256. Th Pleasantly suprised on good service, and in and out throught the express service lane for my first oil change at Honda Avenues Phillips Hwy. 32256. Thank you for a great experience! More

Honda Ridgeline Service Visit I own a 2006 Honda Ridgeline that I purchased at another Honda dealership. I have taken my truck to Honda of the Avenues for most of the service work I own a 2006 Honda Ridgeline that I purchased at another Honda dealership. I have taken my truck to Honda of the Avenues for most of the service work on it. They are always very helpful and honest in the service area. I have never once had anyone try to up sell me on a service that I may or may not need. They do an awesome job of inspecting my truck every time I come in and help me plan out the best way to do the preventative maintenance. As with everything overtime parts become wore out and repairs can be expensive. They never make me feel bad for spacing out work in order to prevent draining my bank account. The car is always returned to me in clean condition and I have never needed to go back after work to have something fixed. I would recommend the service department at this dealership anytime. More

Good front-end Sales Reps My wife and I have bought two vehicles from this dealership in the past year. In both cases the sales reps were adequately knowledgeable and friendly. My wife and I have bought two vehicles from this dealership in the past year. In both cases the sales reps were adequately knowledgeable and friendly. Of course, the sales reps cannot be expected to know every single option and statistic of every single car. It would help though if their tools were as good as "Build Your Honda" on Honda.com, which explains everything. At the very least, the website could be used as a quick reference. However, this is a failure of the sales management rather than the representatives. Additionally, it seems to be the case with every dealership of every make in Jacksonville. This dealership seems to have higher sales volume (which generally indicates lower prices) and a better trained sales force than other dealerships. They provide more accurate information and friendly service by far. One dealer we went to listed 5 accessories on the Civic Si as totaling $2,000 whereas Honda.com totaled them at around $600. I wasn't planning to go back to this dealer, except that I really wanted a Civic Si, and they were one of two dealers in town that had one in inventory. I couldn't agree on a price with the first dealer so I ended up back at this dealership. As with the first experience, the sales representative (Kent in this case) was excellent. After short negotiating, we agreed on a price. He also had a sense of humor, which made a usually tense negotiating process less so. The sales representatives deserve a perfect 5 stars whereas the dealership gets 4. But since I would rate almost every other dealer as 3 stars, perhaps 4 stars is the highest score for car sales. More

Civic EX I had a very good experience at this dealership. The salesman was very helpful and knowledgeable. He was able to answer all of my questions and made t I had a very good experience at this dealership. The salesman was very helpful and knowledgeable. He was able to answer all of my questions and made this car buying experience very easy. More

Better than Jiffy Lube! I've been to two other companies for oil changes on my 2014 Honda accord. Both places sold me the $90 synthetic zero oil change. I went to Honda whe I've been to two other companies for oil changes on my 2014 Honda accord. Both places sold me the $90 synthetic zero oil change. I went to Honda where I was told I don't need to overspend. Yesterday's service was right at 5:00 rush hour. I was in and out in 40 minutes - which I found to be nice and quick. The personal were nice and friendly and didn't wast the time trying to oversell me anything. More