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Honda of the Avenues

Jacksonville, FL

4.8
5,439 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,439 reviews

January 15, 2024

A J set up my appointment promptly and professionally. Check in was the same. Service performed promptly and at the price quoted. Everyone at this dealership was friendly and very courteous. More

by Mcomer205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallare
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad AJ and our team provided prompt, professional service and made your visit pleasant.

January 15, 2024

Jim was phenomenal and took care of my vehicles needs. Thank you for the service. More

by jonathan.louissaint06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad Jim provided phenomenal service and took great care of your vehicle.

January 14, 2024

Bobby has excellent customer service experience. He is always polite and has a god spirit. More

by bygibbs7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for the kind words! We’re glad to hear Bobby’s positivity and great customer service always make your visits enjoyable.

January 14, 2024

They are friendly and meet expectations. They are informative and let you know what is needed at the moment. More

by DELLACURTIS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team kept you informed and met your expectations.

January 14, 2024

My experience was very smooth and easy. Rod and Cyrus made it a very good experience. More

by Jessica blackshear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Thomas
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad Rod and Cyrus made your experience smooth and enjoyable.

January 14, 2024

Wow! I’m so impressed and pleased with this dealership! I leased my first car from Kent Alexander in 2021. I just turned in that lease for a new Honda. Ke More

by LUCA020209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Moss
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for sharing your wonderful experience! We’re thrilled Kent, Rick, and Cyrus made your lease turn-in and new Honda purchase so smooth and enjoyable. We truly appreciate your loyalty and recommendation, and we look forward to serving you again!

January 14, 2024

Dan D. and the repair technicians were totally professional and handled my problem with great expertise and efficiently. More

by STEVEN_RAWSON
Recommend Dealer
Yes
Employees Worked With
Dan D.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad Dan and our repair team provided professional and efficient service.

January 14, 2024

The reception area for service is open to the elements, just a couple feet under cover. It was raining and breezy, we're standing there getting wet and trying not to slip on the floor while paying the bill More

by JPRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Owens
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your honest feedback. We’re glad to hear our team was friendly and helpful, but we’re sorry to learn about your experience with the reception area and the wait for parts. Your comments are valuable, and we’ll be sure to share them with our management team as we work to improve the experience for both customers and staff.

January 14, 2024

The experience was good, however I left not really knowing what to do from the DMV perspective. More

by muffyforsythe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We’re glad your experience was good, and we’re sorry for any confusion regarding the DMV process. Our team would be happy to walk you through the next steps—please don’t hesitate to reach out.

January 14, 2024

Repair costs, including oil/filter costs are higher than your St. Augustine competitor. I can only assume I paid a premium for my last service. But, your Service Consultant was a nice man, and I found him t More

by SAM@SMARTSNACKERPRODUCTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zay Owens
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your honest feedback. We’re glad to hear your Service Consultant provided you with an honest and positive experience. We value your input regarding pricing and will be sure to share it with our team.

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