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Honda of the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
5,375 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,375 reviews

January 11, 2024

It was a busy day there around the holidays, so I think they may have been a bit short-staffed, but the service took several hours for an oil change and new tire. The service agent was very communicative a More

by scottmanze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your honest feedback. We’re glad our service agent kept you updated and helpful throughout your visit, even on a busy holiday day. We appreciate your patience and look forward to serving you again!

January 10, 2024

When I arrived at the dealership, I was welcomed with open arms. Linda was very helpful and made the car buying process easy with no complications whatsoever. Linda went above and beyond to make sure my More

by williampigford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Williams
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for sharing your experience! We’re thrilled Linda made your car-buying process smooth and enjoyable, and we truly appreciate your recommendation.

January 10, 2024

Bobby was wonderful and friendly. The waiting room was sufficient but I felt like I was waiting for a bit too long. More

by Janelle.lehmann.213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We’re glad Bobby made your visit a pleasant one, and we appreciate your patience with the wait time.

January 10, 2024

I w a s h a p p y w i t h t h e s e r v i c e More

by Treant_Balewood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Honda of the Avenues responded

We’re so glad to hear you were happy with the service! Thanks for choosing us.

January 10, 2024

My service advisor was very nice and made sure I understood everything that was suggested for my car service. More

by shantreljones23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re glad your service advisor provided clear explanations and great support during your visit.

January 09, 2024

Normally I have got good friends service but this last time they failed to listen to my concerns and the problem was not fixed More

by robinw0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 09, 2024 -

Honda of the Avenues responded

I'm sorry to hear that we didn't meet your expectations. Unfortunately, I can't look up your file based on the user name. Please give me a call to discuss. Please ask for Jason, Hector or Crista We look forward to hearing from you. Crista Poynor Service Director

January 09, 2024

Good visit on Friday. On time and efficient. The advisor I worked with is Paula Williams. Very professional, helpful. More

by SLLAGAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re glad your visit was on time and efficient, and that Paula provided professional and helpful service.

January 09, 2024

Great service team that took great care of my vehicle and me during my recent visit. More

by spmassare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re glad our service team took great care of you and your vehicle.

January 09, 2024

Mr. Thomas Phelps and Mr. Rick Garcia were excellent to work with. They were patient and made the buying process as easy as possible for us. We will definitely recommend them to our friends and family More

by adel.jusupovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garcia
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Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Thomas Phelps and Rick Garcia made your buying experience easy and enjoyable. We truly appreciate your recommendations!

January 08, 2024

Robert Howard is the best Service Advisor I could ever hope to have. He was very detailed in his explanation of what things that needed to done to repair my vehicle. More

by Mike Maharaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Robert Howard provided detailed and helpful service. We’ll be sure to share your feedback with him!

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