Back

Honda of the Avenues

Jacksonville, FL

4.8
5,529 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
Contact Dealership

11333 Philips Highway

Jacksonville, FL

32256

Directions

By Type

Showing 5,529 reviews

November 23, 2025

This is my second vehicle from this location I was very pleased with Britt. He was energetic & eager to answer my Questions. Nice young man More

by msbuie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2025

No hassle experience. Fair Number on my trade in. Salesman and Sales Manager maintained good communication More

by edwadarch
Recommend Dealer
Yes
Employees Worked With
Dorian
November 22, 2025

Marcellis addressed all my concerns and kept me informed on the various stages of my service. More

by NYCARR
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcellis Smith
November 22, 2025

The return of my car was delayed and communication on auto status by Eric was poor. When I was able to finally pick up my car, it would not start after I stopped for an appt after leaving the dealership. More

by Kimjhoop
Recommend Dealer
No
Employees Worked With
Eric Laurendeau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Laurendeau
Nov 22, 2025 -

Honda of the Avenues responded

Thank you for taking the time to share your experience, and I’m very sorry to hear about the frustration you encountered. This is certainly not the level of communication or service we aim to provide. We understand how stressful it is to pick up a vehicle and then experience a no-start situation afterward. While the battery had not shown signs of failure during your visit, we should have communicated more clearly and ensured you felt supported when the issue happened. The concern regarding loose screws under the hood is also something we take very seriously, and we want to look into that thoroughly. We never want a guest to leave feeling unheard or unsure about their vehicle, and we would appreciate the opportunity to review your visit in detail and make this right. Please contact me or my service manager Amber directly at 904-370-1300 we can go over your concerns together and work toward a resolution. Thank you again for your feedback — it helps us improve. Crista Poynor Service Director

November 22, 2025

Jared is outstanding. Patient, respectful, customer-focused, and sees the big picture. His demeanor and approach are welcoming and interactions with him exemplify how the More

by ReviewByMatt
Recommend Dealer
Yes
Employees Worked With
Jared Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2025

Great service. Good communication. Helped me fix the issues I had and did so promptly More

by rlpresley
Recommend Dealer
Yes
Employees Worked With
Jim
November 21, 2025

Angel and Jon were amazing! They really worked hard for me to get me to the deal I wanted. Loving the car 10 out of 10 will recommend! More

by Jasdav1223
Recommend Dealer
Yes
Employees Worked With
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2025

Brian was amazing. Very helpful with getting me what I needed done to my truck. More

by nixiehap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2025

I'll be using them for additional work. I'm a man a few words. A a More

by mgreen77399
Recommend Dealer
Yes
Employees Worked With
Anthony
November 21, 2025

They are always great! They are very thorough and keep you informed about what's going on with your car the whole time More

by Nicolas.chiriboga.s
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bouchard
1
...