Honda of Westport

Salesperson was straightforward and pleasant to deal with Salesperson listened to what I was saying. Gave us time to think over offer and didn’t get pushy or make us uncomfortable. Rep got manager involved w Salesperson listened to what I was saying. Gave us time to think over offer and didn’t get pushy or make us uncomfortable. Rep got manager involved when needed to help address our requests. Manager was also direct and helpful. Salesperson was excellent about follow up and explaining car features during our test drive. Would refer friends to Darlene if considering a Honda. More

Pleasant day at Honda of Westport I was welcomed and taken care of by Luis Velez. I had no reason to walk away as the pricing was fair and service was excellent . Would highly recommen I was welcomed and taken care of by Luis Velez. I had no reason to walk away as the pricing was fair and service was excellent . Would highly recommend Honda of Westport and Luis Velez. More

Great Kam was very helpful and answered all the questions I had. I had a great experience and I am very satisfied with the car I leased. Kam was very helpful and answered all the questions I had. I had a great experience and I am very satisfied with the car I leased. More

Beware Price Changes First, Kevin O'Dea was my salesman and he was great. That said, even though I had pricing in an email from Bill Cassidy (sales manager, I believe), t First, Kevin O'Dea was my salesman and he was great. That said, even though I had pricing in an email from Bill Cassidy (sales manager, I believe), the numbers went up when I sat down with Kevin at the dealership. After I called out the difference, Bill came over and told me my pricing had changed in the two weeks or so since his email because of a change in flex cash from Honda (an end of month thing). Obviously, I was a bit miffed (felt like bait & switch). Bill made no mention of a time limitation in his email, Kevin seemed unaware of the changes until he presented the numbers to me and, oddly, every other dealership said there had not been flex cash available on the vehicle I was trying to purchase. Yes, I asked specifically. I cannot say definitively how the flex cash may differ across dealerships, but I can say beware of price changes between what you are told in email or on the phone and what is presented in the dealership. In fairness, Bill did offer to throw in some all-weather mats and to discount an extended warranty if I agreed to a new purchase price (translation: I still raise my overall cost by adding a higher-margin item to the sale, but I should be happy because I get a discount). Regardless, he wouldn't honor the original number so I bought at a different dealership for a price below Bill's original number in my email. I'm sure I will check them out if I am in the market again, but this experience made me check the "no" recommendation box for now. More

Friendly and professional I just purchased a new Accord at Honda of Westport. Love the car, got an excellent deal, and the sales staff was very good to work with. They were not I just purchased a new Accord at Honda of Westport. Love the car, got an excellent deal, and the sales staff was very good to work with. They were not pushy at all. Ted took the time to review all the features, and then helped set up and customize all the setting and review the infotainment controls after the sale. Very positive and professional experience. More

I never thought I'd buy a Honda especially since I had my heart set the competition. My husband suggested I do some research on the Honda CRV and go to the dealership so I did. I especially since I had my heart set the competition. My husband suggested I do some research on the Honda CRV and go to the dealership so I did. I met Kam as soon as I pulled into the dealership. He was kind, professional, and informative. He treated me as a valued customer even though I made it clear I was not there to buy a car and long story short.....I love my 2018 Honda CRV! I was impressed with the safety features and the amazing customer service. I'm a Honda girl now! More

Very Satisfied Experience It was a very easy experience buying, team at Honda of Westport was great. I would definitely recommend to friends & family. This is our 6th Honda my It was a very easy experience buying, team at Honda of Westport was great. I would definitely recommend to friends & family. This is our 6th Honda my family has bought from Honda of Westport. More

Great experience! Fast and easy! Very professional. I just wanted to thank you very much! Luis was great to work with. My experience was smooth and easy! Luis is very professional and very helpful. I just wanted to thank you very much! Luis was great to work with. My experience was smooth and easy! Luis is very professional and very helpful. Thanks Luis!! More

We were very satisfied with our overall experience We had a wonderful experience with the sales and the finance team. Everyone was courteous, knowledgeable and very helpful. We found the vehicle to b We had a wonderful experience with the sales and the finance team. Everyone was courteous, knowledgeable and very helpful. We found the vehicle to be priced fairly and we were able to get the exact car we wanted on the same day. More

Great customer service Kam is a lifesaver! Recently had a bad experience with another dealership which led me to purchase a car I was not happy with. I came in late in the evening to see if I c Recently had a bad experience with another dealership which led me to purchase a car I was not happy with. I came in late in the evening to see if I could get out of this bad situation and Kam was very understanding and patient. He took his time in making sure that I was happy and satisfied. Kam explained to me all the different options I had and at no moment did I feel pressured to make a decision. I picked up my new honda civic and drove into the sunset! Really recommend the honda of westport team they are great all the way from sales to financing. More