Honda of Westport
Westport, CT
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1,484 Reviews of Honda of Westport
INTEGRITY PREVAILEDAfter a bumpy start to the process on INTEGRITY PREVAILED After a bumpy start to the process on Saturday, I am thrilled to report that my faith in customer service and accountability was INTEGRITY PREVAILED After a bumpy start to the process on Saturday, I am thrilled to report that my faith in customer service and accountability was restored. It is clear to me now that one bad experience is not representative of this dealership. Owner Evan Perkins clearly understands the value of a loyal and repeat customer and he pulled out all the stops to make sure that my experience was the best it could be. My willingness to give him and the dealership a second chance was contingent on the fact that they not hold the new salesman responsible for what happened as it was not his fault. It is evident to me that they stand by their word and are supporting this young man through coaching and mentoring and they have assured me that he has a bright future with them. This evening I picked up my new 2022 Honda Pilot and the process was seamless. There are several people to thank but first and foremost I want to thank Diamani Bailey for making the process easy and pleasant from the moment I first stepped foot in the dealership. Honda of Westport is very lucky to have you and I know you will be successful at whatever you do. I also have to thank Joss Brenner for being a man of integrity and for recognizing the value and importance of service recovery. It is easy to walk away angry when a situation does not go as planned but none of us are perfect and we all deserve a second chance to do the right thing. My sincere thanks and appreciation to Evan, Joss, and Diamani for showing me that the goodness in people will always prevail. If you're in the market for a new vehicle stop by Honda of Westport and ask for Diamani. You'll be glad you did! Karen Simpson Returning Customer More
Professional, forthright, accommodating and respectful are not the first four adjectives that typically come to mind when it comes to car salesmen. But Kam is all four. He made the car buying process virt are not the first four adjectives that typically come to mind when it comes to car salesmen. But Kam is all four. He made the car buying process virtually pain-free. I would not hesitate to return to him, nor to recommend him. More
Working with Kam Bhojwani at Honda of Westport I had an outstanding experience. It's been 8 years since I've bought a new car and he helped me to easily navigate the transaction, including my trade-in. H outstanding experience. It's been 8 years since I've bought a new car and he helped me to easily navigate the transaction, including my trade-in. He has been available for all questions and clarifications about my new car. I've been driving the car for two weeks now and I am extremely pleased with how it handles. It's a great car. More
I get an email from Honda Westport stating that I can trade my 2019 CR-V for a 2021 CR-V for an additional $15/month. I am approved but there is a wait time to get the car. While waiting, I get a second trade my 2019 CR-V for a 2021 CR-V for an additional $15/month. I am approved but there is a wait time to get the car. While waiting, I get a second email with the same offer BUT offering to pay an extra $6/month instead. I call the salesman, Alex Harmon, to tell him I prefer the second offer :) His answer: the second offer is a computer mistake, but that's not all: the first offer has changed, and it will be now an additional $35/month to trade my 2019 for the 2021. Is that even legal? More
After looking at several different cars at different dealerships, Ted sold us on the HR-V. He was knowledgeable, patient, and honest. He showed us all of the really great features that we never knew w dealerships, Ted sold us on the HR-V. He was knowledgeable, patient, and honest. He showed us all of the really great features that we never knew we always wanted in a car! I can't say enough about how amazing the experience we had here was. I had gone to one other Honda dealership to see if they had a car with a few more upgrades, and I was shocked at how unprofessional they were compared to Ted and everyone at Westport Honda. Ted has made me a loyal Westport Honda customer! More
Honda of Westport has always been amazing with their customer service. This is my 3rd car i purchase with them. Luis Velez has been the person I trust to purchase my vehicles. Dean has been amazing at e customer service. This is my 3rd car i purchase with them. Luis Velez has been the person I trust to purchase my vehicles. Dean has been amazing at explaining all finance and contracts. Thank you for all your help More
Kam Bhojwani is the best. He was very knowledgeable, accommodating, professional and made the process very easy. Everyone at Honda of Westport was great and couldn't ask for a much better place to purc accommodating, professional and made the process very easy. Everyone at Honda of Westport was great and couldn't ask for a much better place to purchase or lease a new vehicle. More
Honda of Westport was very accommodating and helpful during my first car purchase. The gentleman that helped me Kam was great and patient with me and gave me extra time to submit my necessary paperwork during my first car purchase. The gentleman that helped me Kam was great and patient with me and gave me extra time to submit my necessary paperwork to purchase the vehicle. Kam was very knowledgeable and professional and I definitely recommend going to Honda of Westport! I am so happy with my 2020 Honda Civic Sport Hatchback. I am so glad I found the car that I wanted at Honda of Westport! More