Honda of Westport
Westport, CT
Filter Reviews by Keyword
By Type
1,484 Reviews of Honda of Westport
The dealership overall rate for me is excellent. Especially the sales person who's name is Nick Stergiou. All the questions and things that we have to know on the car was answered by him. He spend a Especially the sales person who's name is Nick Stergiou. All the questions and things that we have to know on the car was answered by him. He spend all of his time and never left us, till the time we leave the dealership. He was so helpful in setting up our phone for our new car. He even call us the following monday to make sure that my son's ipod and phone were set up. Now that's what you call service. If anyone needs a Honda you should check out Honda of westport and look for " NICK STERGIOU" he is your man!! Thanks!!! More
I have always been very cautious of car sales people and I admit I thought looking into a new car was going to be the same as past experiences. I was pleasantly surprised (actually amazed) with the custome I admit I thought looking into a new car was going to be the same as past experiences. I was pleasantly surprised (actually amazed) with the customer service given by Ryan Riggs. Ryan is friendly, honest and interested in what a person is looking for In a car, he also has a good sense of humor which is important to me. Never in my life have I had such a wonderful experience with a sales person/dealership. I was so impressed, I had my daughter come in & lease a new car. I also gave Ryan's information to my neighbor who is looking to downsize from a large SUV. Ryan has exceeded my expectations in every aspect of leasing a new car! I will recommend him & Honda of Westport! More
Great buying experience, no pressure and very helpful and patient. Jon in finance provided answers to all of my questions. Ryan was able to assess what I wanted and get me the car I wanted within a half ho patient. Jon in finance provided answers to all of my questions. Ryan was able to assess what I wanted and get me the car I wanted within a half hour. More
Working with Kam, who helped us get the best possible deal on leasing our new Pilot, was a pleasure. He was extremely honest, friendly and knowledgeable regarding terminating our old lease and rolling deal on leasing our new Pilot, was a pleasure. He was extremely honest, friendly and knowledgeable regarding terminating our old lease and rolling it over into a new one that better suited our needs. I will continue to give him my business as well as recommend Honda of Westport to anyone I know in the market for a Honda who wants an honest, knowledgeable and fair dealership to work with. More
This is our second purchase from them and they are just the best in all they do! Bill went out of his way to accommodate all our wants and needs in finding the right auto for us at the right price. It was the best in all they do! Bill went out of his way to accommodate all our wants and needs in finding the right auto for us at the right price. It was detailed beautifully when we just picked it up. And Jonathan was thorough and pleasant reviewing all the financial and documentation to finish the sale. The entire process felt just too easy- no pressure, attention to detail without asking- actually enjoyable! We will highly recommend Honda of Westport to all who are ready to purchase a vehicle. Even the coffee was excellent! More
very friendly and efficient. didn't force us to purchase items/plans we don't need. very helpful staff, got my car the same day. came to appt. at 9:30am, test drive the car, filled out paperworks, purchase items/plans we don't need. very helpful staff, got my car the same day. came to appt. at 9:30am, test drive the car, filled out paperworks, went home for a bit, came back to pick up car at 12:30pm same day. smooth transaction & the finance manager explained everything to us in a very clearly about consumer protection etc.. will refer to friends! More
Leased a 2013 Honda Accord EXL - love it! Kam was great sales person - patient, showed us a few cars, explained all the options re: car features and pricing of leasing vs buying. Jonathan Peyser walked thr sales person - patient, showed us a few cars, explained all the options re: car features and pricing of leasing vs buying. Jonathan Peyser walked through all the financial terms - clear and easy to follow. Great team. Will definitely be back for service and to buy more cars in the future! More
NIck worked hard to woo me away from another dealership who was competing for my business, and ultimately won me over by his enthusiasm for what he did, his willingness to negotiate, and his knowledge of t who was competing for my business, and ultimately won me over by his enthusiasm for what he did, his willingness to negotiate, and his knowledge of the class of car I was looking at (CR-V). When I was on the fence between dealerships (each offering great deals, slightly different packages), and could not commit to either one, Nick continued to work on making a deal. He never quit, even going so far as to locate the vehicle at a factory, have it shipped over and detailed and ready to go - with or without my final word. I ended up leasing a 2014 CR-V with leather seats, rear-camera and sunroof and love everything about it. My experience with Nick and the Finance guy was great and I would recommend this dealership to anyone looking for a no-hassel place to buy a car. I must also give an honorable mention to the service department. There was a technical glitch with the cruise-control that I noticed the first week I had the car, and although it was a hassle to deal with this early on, Melanie at the service department went above and beyond to make sure that the issue was taken care of, that a rental vehicle was provided to me free of charge while they fixed the issue - and, most of all, that I was taken care of. She called as soon as she knew what was wrong, and we made arrangements to have an after hours pick up of my car since I get out of work late. I have never been so impressed with a dealership, and highly recommend them. More
To be honest, I dreaded going to a car dealership because they have not always been the best experience. To try to limit the painful aspects of what I had anticipated, I tried to be as certain as possible ab they have not always been the best experience. To try to limit the painful aspects of what I had anticipated, I tried to be as certain as possible about what I wanted before going in (fully expecting to walk away if they tried to turn the negotiation into a high pressure sales pitch. That is not what happened at all. Eric Peele was very professional, actually listened to what my needs were, and for the most part delivered what I was looking for on all counts. Those things that he could not give were all reasonable. He completely changed what I expected to be a bad experience into one that was actually pleasant and professionally handled. He was very sincere and was remarkably calm and accommodating. More
Updated Review: This was our first auto purchase from Honda of Westport. Bulk of the pricing negotiation was done ahead of time for our very specific vehicle of interest. Ryan Riggs was our sales person. Honda of Westport. Bulk of the pricing negotiation was done ahead of time for our very specific vehicle of interest. Ryan Riggs was our sales person. He is very friendly, easy to work with and knowledgeable about the cars. Ryan provided detailed information on all our questions and on available service options at the dealership but without adding any pressure to purchase them. On the whole, we had a pleasant experience working with Ryan and purchasing our new vehicle from Honda of Westport. We would recommend Ryan Riggs in Sales and Honda of Westport Dealership to our friends looking to purchase a new car in the future. Further Update: We observed a small paint scratch spot on the vehicle after bringing the vehicle home. Upon showing to Ryan, his first comment to me was, "What can I do to make you happy"! Ryan's this comment reflected, his care and understanding for the customers which is praise worthy! He also immediately ordered the touch up paint tube! Good customer care after the sales of the vehicles, will bring good reputation and more referral business to Ryan and the dealership! More