Honda of Turnersville

George Braun made the car buying process painless. George knew exactly what I wanted and made sure I was 100% happy with the purchase. Thanks! George knew exactly what I wanted and made sure I was 100% happy with the purchase. Thanks! More

Car buying is something I usually dread. I dont like the games played at some dealers. My first time at the dealership and I can't say enough about the positive experience I had. George Braun showed us th games played at some dealers. My first time at the dealership and I can't say enough about the positive experience I had. George Braun showed us the Pilot we wanted to see and answered all our questions. When it came time to talk numbers, I basically let them know what I wanted to pay, get for trade, etc. This dealership and its management actually work with you to make you happy with the deal you get. Don't misunderstand, they aren't giving anything away, but they work with you without the usual games. It was refreshing. We worked out a deal we could be happy about and then we worked with Jim in finance. It was all very pleasant, everyone was extremely friendly and I didn't get the 'salesman' vibe from anyone. ;-) After we took the vehicle home, there were a couple minor details which required more communication with Jim and he was extremely responsive. I contacted him primarily by email and he always responded immediately. Again, the manager was involved and, again, I felt like they genuinely cared that I was happy and they dealt with the issue to my satisfaction. I also had instance to go in and talk to George regarding a minor body flaw I found once home. I went in, they took care of it within minutes, literally. This isn't the type of dealership that forgets your name once you sign the paperwork. They are still concerned that you are happy 2 weeks later. They are after the long term business you might bring rather than one sale. I will definitely go back and would recommend George, Jim and the dealership to anyone. Even the receptionists are friendly and responsive. They are all eager to help you! More

We stopped here to compare the Honda Accord to the Kia Optima that we had looked at 2 days prior. We found George Braun to be extreemly knowledgeable regarding the Honda, also very friendly and the type o Optima that we had looked at 2 days prior. We found George Braun to be extreemly knowledgeable regarding the Honda, also very friendly and the type of person that made you feel at home. He showed us and explained all the options of the various accord trim levels, and we were able to drive each of them. What I liked best was that he didn't mind spending time with us, and wasn't anxious to get to his next sale appointment/customer. I don't think that there was a question that we asked that he couldn't answer... Very,very knowledgable regarding all aspects of the Honda Accord features. We ended up trading our old 2002 Accord on a new one that we leased, and drove home in it. I think that we probably received the best service and advice that we ever have from a car dealer, and we are very satisfied with deal we were able to arrange. We had to return a few days later to surrender our title to the old car and to write a check for a portion of the nagreed down payment. This visit was not nearly as satisfying nor as smooth or professional as our experience with George a few days earlier. We had to wait for over an hour and a half just to write a check and surrender a title, no one seemed in much of a hurry to wait on anyone, kind of living up to my expectation of most car dealers, e.g. that being that service is secondary to sales. So in our opinion, George scores an A plus and so far the dealership around a C minus. This is why the rating is not as high as it could be. Jan and Mary Krai More

Just wanted to give a nod to the team at Turnersville Honda, particularly Matt D., for their help in a difficult situation. We purchased a used car there recently that had been a trade-in at their deale Honda, particularly Matt D., for their help in a difficult situation. We purchased a used car there recently that had been a trade-in at their dealership. While, unfortunately, almost immediately, the car had problems (something apparently not found in the initial go-over after the trade-in), the Turnersville Honda folks stood up and worked with us. We were able to resolve and we're happy with how it was handled. Matt D, our salesperson, was low pressure on the sale and helpful in the follow-up. More

Honda of Turnersville was an amazing experience from the time we walked in the door until the time we left. Our salesperson, George Braun, was extremely friendly, helpful, and knowledgable! He even stayed time we walked in the door until the time we left. Our salesperson, George Braun, was extremely friendly, helpful, and knowledgable! He even stayed late to show us the features on our new Honda Odyssey. This was our third odyssey purchase from Honda of Turnersville. We are Honda of Turnersville customers for life! More

I've been here 4 or so times for service. I'd have to say Neil that works in service is one of the friendliest and most helpful people I've met there! When I came back the second time, he remembered me and m Neil that works in service is one of the friendliest and most helpful people I've met there! When I came back the second time, he remembered me and made it a point to say hi and ask me how things are going. That is the kind of customer service every place needs! More

Great experience dealing with George at Honda of Turnersville. Recently purchased a CR-V and Ridgeline Truck from George and he made purchases a a easy choice. Both car and truck was brought in from Turnersville. Recently purchased a CR-V and Ridgeline Truck from George and he made purchases a a easy choice. Both car and truck was brought in from other dealers due to colors and options, and George helped with the setting up of the bluetooth and all the different things on the on screen tools. Also had no problem in the financial process with Janine and Domenic, who explained everything we needed to know. This was our 4th and 5th purchase from Honda in 15 years and as of writing this review my wife has taken my daughter and son-law down to see George to look at a new Pilot. More

Went in to get a recall done on my 2002 Honda civic on Friday November 9 2012.They checked my car out and recommended I have my transmission fluid changed. I have 182,000 miles on my car, a lot which is h Friday November 9 2012.They checked my car out and recommended I have my transmission fluid changed. I have 182,000 miles on my car, a lot which is highway. I have never had any problem with my transmission at all before this. I told them to go ahead, I got the car back and drove it home. On Saturday the 10th I went to drive the car to go to work which I work at night, and the transmission slipped a little. I thought may be it was just a one time thing but every time I used it for the first time it slipped but not to bad. I had to drive it to work so I thought I would take it back the following Saturday the 17th. Well on Friday the 16th the transmission went bad totally.Had to have the car towed back to the dealer from PA.They said well it is an old car and the transmission was probably going bad and changing the fluid just sped it up.I say it did I went from no problems to total breakdown in 7 days.They did say they would put a used transmission in for me and split the cost of $2800. I would have to pay dealer cost for labor at about $80 an hour or so, the won't pay that but I have too. Also the were making me pay full cost for the used transmission which they get a discount on!!! Be very careful when they work on your car I wish I would have read these reviews first! More

I was quoted a price for a new CRV over the phone AND via e-mail. When I was on the way to the dealer I called to tell them I was running late and asked if they would take a deposit to hold the car. The in e-mail. When I was on the way to the dealer I called to tell them I was running late and asked if they would take a deposit to hold the car. The internet salesperson said they do not take deposits. I asked to speak to a manager. She (internet salesperson) was near him when he picked up the phone. When he (Min Chin-general sales manager) asked her what price she quoted me he told me he would only honor that price if I had written documentation from another dealer with a comparable price. If I can get the car from that dealer why would I go to Turnersville unless they could BEAT the price. He practically hung up on me as if he was doing me a favor by selling me a car. I sent an e-mail to the General Manager (Eustace Mita) describing what happened. He wrote me a very lame response saying that he spoke to Min and the internet salesperson to tell them how rude they were... Stay away from Turnersville Honda. They totally misrepresented themselves and tried to get out of a deal which they committed to verbally and in writing. I have owned many Hondas and have purchased from Burns Honda in Marlton. There is a reason why I go to Burns Honda and will continue to do so. They are honorable and professional. I could not ask for better service. Turnersville Honda...take a lesson from Burns. More

Super unfriendly place, trade in price is a ripoff. Made the deal for the same trade-in and same car just 5 minutes at Conicelli. Don't waste your time at Turnersville. the deal for the same trade-in and same car just 5 minutes at Conicelli. Don't waste your time at Turnersville. More