Honda of Turnersville
Turnersville, NJ
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George Braun is the type of salesman that you keep wanting to come back to. He's knowledgable, pleasant, courteous, funny, and we both liked him immediately. We felt comfortable working with him. H wanting to come back to. He's knowledgable, pleasant, courteous, funny, and we both liked him immediately. We felt comfortable working with him. He gave the impression right away that he was not going to waste our time with a lot of small talk and back and forth negotiating. He was upfront with us from the beginning. We would both recommend his services. The dealership in Turnersville is very clean and professional. Thanks, George, we love our new Honda! More
I recently had maintenance performed to my 2012 Accord coupe - although I opted to trade it in the following day, I figured now was a great time to write a review and say this is a TOP CLASS dealership wi coupe - although I opted to trade it in the following day, I figured now was a great time to write a review and say this is a TOP CLASS dealership with GREAT CUSTOMER SERVICE and FRIENDLY/HONEST sales people. A family member purchased from Honda of Turnersville a month ago and was equally as thrilled with their customer service and pricing. As for my maintenance - their department is great. I drove the car into the service bay, handed an expired coupon which was honored, and left shortly after with a freshly cleaned car. MOST of the dealerships at this auto-complex are outstanding - this one definitely is. I have friends who work in this industry so I have a little knowledge about how dealerships work in addition to pricing, incentives, rebates - I'm also very familiar with financing, leasing, residual values - and all that stuff simply from the number of cars I have purchased. With this experience, I can say 100% this dealership passes and exceeds expectations. More
George Braun is the salesman that never sleeps. George had been looking for months for the vehicle I was in the market for. He contacted me a few times to make sure I was still looking and as soon as he had been looking for months for the vehicle I was in the market for. He contacted me a few times to make sure I was still looking and as soon as he took the right trade, he called. George stayed on top of the transaction from my intitial request right through until final delivery. I could not be happier with the entire car buying experience I received. Thanks to George Braun at the Turnersville Automall and because of him, I will certainly return for future purchases. More
The salesman was completely rude. He told me pretty much everything was out of my price range. When I told him what I wanted he automatically assumed I had bad credit when I have really good credit. I was l everything was out of my price range. When I told him what I wanted he automatically assumed I had bad credit when I have really good credit. I was looking for something in a certain price range but if he would've talked to me he would've found out I was willing to stretch it. More
George was great did not talk me in to anything,i made my own decision,he was there when i needed him and always had an answer for all my questions own decision,he was there when i needed him and always had an answer for all my questions More
This is the first time I have ever written a review. My Honda speakers were not working properly. I had to have my car in the shop at least 4 times before the issue was resolved. My associate was Bassam Honda speakers were not working properly. I had to have my car in the shop at least 4 times before the issue was resolved. My associate was Bassam Dahleh. He was extremely informative, kind and patient when dealing with my situation. He followed up when he said he would and went out of his way to give me the best possible service ever. I also want to commend David Garcia. He did all the work on my car. He too was diligent and informative in the unusual situation with my car. I will continue to be a loyal Honda customer due to the excellent service I have received this past week. I will recommend Honda as a great car but let all my friends know that Bassam and David will make there service visits a speedy and information experience for them. Thank you again. Simone Ranere-Morrow More
Car buying is something I usually dread. I dont like the games played at some dealers. My first time at the dealership and I can't say enough about the positive experience I had. George Braun showed us th games played at some dealers. My first time at the dealership and I can't say enough about the positive experience I had. George Braun showed us the Pilot we wanted to see and answered all our questions. When it came time to talk numbers, I basically let them know what I wanted to pay, get for trade, etc. This dealership and its management actually work with you to make you happy with the deal you get. Don't misunderstand, they aren't giving anything away, but they work with you without the usual games. It was refreshing. We worked out a deal we could be happy about and then we worked with Jim in finance. It was all very pleasant, everyone was extremely friendly and I didn't get the 'salesman' vibe from anyone. ;-) After we took the vehicle home, there were a couple minor details which required more communication with Jim and he was extremely responsive. I contacted him primarily by email and he always responded immediately. Again, the manager was involved and, again, I felt like they genuinely cared that I was happy and they dealt with the issue to my satisfaction. I also had instance to go in and talk to George regarding a minor body flaw I found once home. I went in, they took care of it within minutes, literally. This isn't the type of dealership that forgets your name once you sign the paperwork. They are still concerned that you are happy 2 weeks later. They are after the long term business you might bring rather than one sale. I will definitely go back and would recommend George, Jim and the dealership to anyone. Even the receptionists are friendly and responsive. They are all eager to help you! More
We stopped here to compare the Honda Accord to the Kia Optima that we had looked at 2 days prior. We found George Braun to be extreemly knowledgeable regarding the Honda, also very friendly and the type o Optima that we had looked at 2 days prior. We found George Braun to be extreemly knowledgeable regarding the Honda, also very friendly and the type of person that made you feel at home. He showed us and explained all the options of the various accord trim levels, and we were able to drive each of them. What I liked best was that he didn't mind spending time with us, and wasn't anxious to get to his next sale appointment/customer. I don't think that there was a question that we asked that he couldn't answer... Very,very knowledgable regarding all aspects of the Honda Accord features. We ended up trading our old 2002 Accord on a new one that we leased, and drove home in it. I think that we probably received the best service and advice that we ever have from a car dealer, and we are very satisfied with deal we were able to arrange. We had to return a few days later to surrender our title to the old car and to write a check for a portion of the nagreed down payment. This visit was not nearly as satisfying nor as smooth or professional as our experience with George a few days earlier. We had to wait for over an hour and a half just to write a check and surrender a title, no one seemed in much of a hurry to wait on anyone, kind of living up to my expectation of most car dealers, e.g. that being that service is secondary to sales. So in our opinion, George scores an A plus and so far the dealership around a C minus. This is why the rating is not as high as it could be. Jan and Mary Krai More