Honda of Turnersville
Turnersville, NJ
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The Honda Turnersville NJ Customer Service team and Leadership lacks professsionalism and would benefit from training related to Customer Relations. Presented to the dealership to purchase a used vechi Leadership lacks professsionalism and would benefit from training related to Customer Relations. Presented to the dealership to purchase a used vechicle, and a vandalism event occurred ,tried to report the incident the General manger and Leadeship and the assistance I recieved was unprofessional , defensive , rude and inhumane treatment.Never once, did the Leadership team show empathy regarding the event or stated we appologize for the incident or demonstrated supportive measures. I would never purchase another vehicle again or recommend to a family member or a stranger to purchase a Vehicle at Honda Turnersville NJ. Dissatified Customer More
I was very disappointed by the very low trade in value for my car from Josh as well as Josh not wearing his mask properly and trying tk shake my hand. This dealership is supposed to practice strict covid for my car from Josh as well as Josh not wearing his mask properly and trying tk shake my hand. This dealership is supposed to practice strict covid prevention especially by letting the customer test drive the car alone - however Josh continues to shake hands and spread COVID. More
I inquired about a vehicle on Saturday December 18th 2021. I was able to speak with a dealership on December 20th and started the process to purchase the vehicle over the phone. I contacted an inspector 2021. I was able to speak with a dealership on December 20th and started the process to purchase the vehicle over the phone. I contacted an inspector to go out and inspect the vehicle. Halfway through the process I was told the car was sold to someone else. The communication was not great and their car was sold under me while I was attempting to purchase it. They contacted me and tried to sell me another one but I was not interested. More
Not only did I wronged one email, I wrote two asking for help with a trade in I had. Christine Dorety reached out by email and gave me the run around. Asked the generic “when can you come in?” question. I help with a trade in I had. Christine Dorety reached out by email and gave me the run around. Asked the generic “when can you come in?” question. I emailed back with my trade in info, pay off and what I wanted to put down on a new car. Never got back to me abs I emailed her twice already asking for any updates. Very bad service and didn’t even feel like she wanted my business. I’ll definitely be going else where. Hint taken. More
Steve Womack in the service department is very knowledgeable and friendly. I Highly recommend going to this dealer for the service department to see Steve. knowledgeable and friendly. I Highly recommend going to this dealer for the service department to see Steve. More
Very happy with the service at Honda of Turnersville dealership. Service advisor was very helpful and my car was ready on time and they washed my car! dealership. Service advisor was very helpful and my car was ready on time and they washed my car! More
Excellent service all questions answered if your looking for a great experience and a great price I would recommend you go to this Honda dealer for a great experience and a great price I would recommend you go to this Honda dealer More
Efficient good work and they take good care of my car Stevenson the man who did intake was awesome I would recommend your service department I do not care for the car manage I believe he is the owner son Stevenson the man who did intake was awesome I would recommend your service department I do not care for the car manage I believe he is the owner son I would not do business with him again he was very rude More
Very professional service at this dealership. Very prompt service also. My service advisor Mike Deferro was friendly and knowledgeable in explaining the service performed on my Honda Accord. service also. My service advisor Mike Deferro was friendly and knowledgeable in explaining the service performed on my Honda Accord. More