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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,143 Reviews

3,142 Reviews of Honda of Toms River - Service Center

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December 20, 2024

Had to tow my Honda HRV into this dealership after it just stopped dead on me while driving down HWY 37 at 6PM, a few miles from the dealership. I left it there for them to find out what the problem was More

by ralphchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 22, 2024 -

Honda of Toms River responded

Thank you for sharing your experience! We appreciate your understanding regarding the situation with your Honda HR-V. It’s great to hear that the fuel system issue was covered by warranty and that you are now enjoying your vehicle running like new. If you have any further questions or need assistance, please feel free to reach out to us at Honda of Toms River. We look forward to serving you again! Sincerely, The Honda of Toms River Team

December 20, 2024

Awesome, great customer service, quick turn around time, answered all question's, very pleasant and friendly More

by CANDACETINDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 22, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Honda of Toms River. Our team strives to provide outstanding customer service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Honda of Toms River Team

December 19, 2024

Very quick service, and easy to make an appointment, and that's good to know. More

by joemoe1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your review, Joe! We're glad to hear you appreciated the quick service and ease of making an appointment at Honda of Toms River. We strive to provide a smooth experience for our customers. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

My car smelled of gas for the last 4 days. We had to leave the windows open and sprayed the carpet in the back and mats in the front. Still smells on day 3. Dash board screen was not the wa More

by SCHUMANN053
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean was fine
Dec 20, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 19, 2024

Brought my car in for a timing belt tensioner water pump had an Oil leak had crankshaft seal Kam seal oil pan gasket. Replaced still have an oil leak. Have no heat in the car took the car back was told coul More

by CMCROCKET881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor and Mechanic
Dec 20, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 19, 2024

Called me back with updates on the status of my car I appreciated the calls and being kept in the loop More

by RUBYDEE768
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your kind words, Rudy! We’re glad to hear that you appreciated the updates on your car's status. At Honda of Toms River, we strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

TR Honda couldn’t be any better. Great staff in sales and service. We’re happy to have them as our dealer More

by VRANKOVIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan M
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff at Honda of Toms River, both in sales and service. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 19, 2024

Everyone very polite, respectful and helpful. So nice that they provide a car service to and from home. More

by SEASIDESUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike; Tony; service department
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're delighted to hear that you found our team at Honda of Toms River polite, respectful, and helpful. It's great to know that you appreciated our car service as well. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

December 19, 2024

The service valet was great. I made a 10am oil change appointment why did you make me wait 90 mins? Jiffy lube takes like 39 mins. I would only come back with another great oi More

by davealu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service valet and desk person were fast
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your feedback regarding your recent visit to Honda of Toms River, Dave. We're glad to hear that you found our service valet to be great. We understand your concerns about the wait time for your oil change appointment and appreciate you bringing this to our attention. Please know that we strive to provide efficient service while also ensuring quality care for each vehicle. We hope to have the opportunity to serve you again in the future and encourage you to reach out to us directly for any concerns or to discuss future appointments. Thank you again for your input! Sincerely, The Honda of Toms River Team

December 19, 2024

Very expedited service. ... Would highly recommend for service. Dealers do it right the first time. More

by SHAWNHALLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your fantastic feedback, Shawn! We're thrilled to hear that you experienced expedited service at Honda of Toms River and that you would recommend us. We pride ourselves on delivering quality care from the very start, and we look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

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