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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,760 Reviews

2,760 Reviews of Honda of Toms River - Service Center

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July 31, 2024

Everyone was very friendly and kind. Did not have to wait too long and got an appointment right away. More

by MICHELE.GOLDMAN523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're glad to hear that you experienced friendly service and a quick appointment at Honda of Toms River. Your satisfaction is important to us, and we look forward to welcoming you back soon! Sincerely, The Honda of Toms River Team

July 31, 2024

Everyone worked extremely hard to ensure my particular needs were met. Definitely above and beyond. More

by RHUNYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We at Honda of Toms River are thrilled to hear that our team went above and beyond to meet your needs. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

July 31, 2024

2nd purchase at that location and it's acceptable service. It's local and convenient More

by MESPEEDNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear that you found our service acceptable and appreciated the convenience of Honda of Toms River for your second purchase. If you have any further thoughts or need assistance, feel free to reach out. We look forward to serving you again! Sincerely, The Honda of Toms River Team

July 31, 2024

I wanna start by saying how much Dean is an asset to the dealership...Dean made the services I had on my vehicle a pleasurable experience!! More

by DSCHNELL1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that Dean provided you with a pleasurable experience during your service at Honda of Toms River. We truly value his contributions to our team and are glad to know he made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

July 31, 2024

I called for a last minute 60K tune up with issue. Everything went well. They even gave me a loaner which I requested. Thank you. More

by SUBIEDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're glad to hear that your 60K tune-up went smoothly and that you appreciated the loaner vehicle. At Honda of Toms River, we strive to provide excellent service and support to our customers. We look forward to seeing you again for your future automotive needs! Sincerely, The Honda of Toms River Team

July 31, 2024

My service was quick, and Dean was very friendly and explained everything to me. I am very satisfied More

by Nails4e1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that your service was quick and that Dean provided you with a friendly and informative experience. Your satisfaction is our priority at Honda of Toms River. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

July 31, 2024

Atmosphere is comfortable and friendly. Would recommend friends and family to shop for a vehicle there. More

by YANKEECYN58
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found the atmosphere at Honda of Toms River to be comfortable and friendly. Your recommendation to friends and family means a lot to us. We look forward to welcoming you back for your next vehicle shopping experience! Sincerely, The Honda of Toms River Team

July 31, 2024

I love the dealership I had a credit situation and they were able to approve my credit when several other dealers couldn't get an approval I am now driving my 2024 Honda Prologue all electric Suv This More

by IDAHADIT429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Deitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Ottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Vanburen
Aug 01, 2024 -

Honda of Toms River responded

Thank you so much for your wonderful review! We’re thrilled to hear that we could assist you in getting approved, especially when others couldn’t. Congratulations on driving your new 2024 Honda Prologue! It’s fantastic that you were able to take advantage of the government program for the portable charger and the rebate. We’re here to make the process as smooth as possible for our customers. We appreciate you sharing your experience and look forward to seeing you again at Honda of Toms River! Enjoy your amazing new SUV! Sincerely, The Honda of Toms River Team

July 31, 2024

I recently had my vehicle serviced at Honda of Toms River and am always pleased with the service I receive, as well as their recommendations for what my vehicle needs. Dean Textor was extremely helpful in h More

by wyatttm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you are always pleased with the service you receive at Honda of Toms River. It's great to know that Dean was able to assist you and provide helpful recommendations for your vehicle. We appreciate your loyalty and look forward to seeing you again for your next service! Sincerely, The Honda of Toms River Team

July 31, 2024

The staff is obviously taught how to be friendly and polite when dealing with customers. However the overall friendliness of the facility is not great. Staff should make eye contact and greet customers More

by NMRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown, service staff
Aug 01, 2024 -

Honda of Toms River responded

Thank you for your feedback. We appreciate your observations regarding the friendliness of our facility at Honda of Toms River. While we strive to provide a welcoming atmosphere, we understand there's always room for improvement in customer interactions. Your comments about eye contact and greetings are valuable, and we will ensure they are addressed with our team. If you have any further suggestions, please feel free to reach out. We hope to serve you better in the future! Sincerely, The Honda of Toms River Team

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