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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,760 Reviews

2,760 Reviews of Honda of Toms River - Service Center

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August 12, 2024

My experience at the shop was easy, fast ,and hassle free. They listened to my concerns and acted accordingly. The manager and the tech that worked on my car were awesome. Thanks again for helping me ou More

by MIKEFACCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody R
Aug 13, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that your experience at Honda of Toms River was easy, fast, and hassle-free. It's great to know that our team, including the manager and technician, listened to your concerns and provided the assistance you needed. We appreciate your support and look forward to helping you again in the future! Sincerely, The Honda of Toms River Team

August 10, 2024

Was able to make an appointment within a few days Tom was my service agent and did a great job having my car ready as promised and even arranging a ride to pick me up for my car all were polite and helpful More

by allknds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
Aug 13, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that Tom provided you with great service and that your car was ready as promised. It's fantastic that we could assist with your ride as well. We appreciate your kind words and hope to see you again at Honda of Toms River for any future needs! Sincerely, The Honda of Toms River Team

August 10, 2024

I love this place even though I don't always show it. Lol I have mental problems and they have been patient with me so far. I'm going to do better to make them know I appreciate them. I need to be medica More

by RUPERTEWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meulendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Helle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Keats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gianchiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene keats
Aug 13, 2024 -

Honda of Toms River responded

Thank you for your thoughtful review! We're truly glad to hear that your experience at Honda of Toms River has been positive. It means a lot to us that you recognized the patience and care from our team. We always strive to go above and beyond for our customers, and we're excited to assist you again during your first oil change. Take care, and we look forward to seeing you soon! Sincerely, The Honda of Toms River Team

August 09, 2024

Dealer service department identified the issue with my car's AC - the repair happened to be covered under an extended warranty. Car was ready in hours. Great service. More

by Lynne Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that our service department promptly identified the AC issue and got your car ready so quickly. It's always great when repairs are covered under an extended warranty. We appreciate your feedback and hope to see you again at Honda of Toms River for any future needs! Sincerely, The Honda of Toms River Team

August 09, 2024

The service I requested was done in a timely fashion. However when completed and I opened the driver side car door the car was dirty from device workers shoes. I was very surprised preventative measures More

by CAPONEMICHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your feedback regarding your recent experience at Honda of Toms River, Michele. I appreciate you highlighting the timely completion of your service. However, I understand your concerns about the cleanliness of your vehicle after the service. We value your input and will use it to improve our processes. If you would like to discuss this further, please feel free to reach out to us. Thank you again for sharing your experience. Sincerely, The Honda of Toms River Team

August 09, 2024

Brought my Civic in for. Recall. Dean advised me that I was entitled to an oil change and tire rotation which I did not know. The service was completed promptly. I had a very More

by CEEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that your visit to Honda of Toms River for the recall on your Civic was a pleasant one. It’s great to know that Dean was able to inform you about the oil change and tire rotation services. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

August 09, 2024

I had a great salesman, very helpful, nice personality, and I would recommend him. I wish him luck More

by SHIRLBELL
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Sabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your kind words! We are thrilled to hear that you had a great experience at Honda of Toms River. Our sales team is dedicated to providing helpful and friendly service, and we appreciate your recommendation. We hope to see you again soon! Sincerely, The Honda of Toms River Team

August 09, 2024

Service was performed in a timely manner and it was done professionally. I was happy with the outcome. More

by BILLL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that your service experience at Honda of Toms River was timely and professional, and that you were happy with the outcome. We appreciate your support and look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

August 09, 2024

They were very helpful and accommodating. Everything was completed as asked and done in a timely manner. More

by BALIESTRIERIANIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you found Honda of Toms River helpful and accommodating, and that everything was completed to your satisfaction in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

August 08, 2024

Easy appointment making, fast valet and customer service process, i know i can always get reliable services. More

by KRISTENJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you found the appointment process easy and appreciated our fast valet service at Honda of Toms River. Your trust in our reliable services means a lot to us. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

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