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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,756 Reviews

2,756 Reviews of Honda of Toms River - Service Center

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August 14, 2024

Darlene was a pleasure to deal with, she felt with all my concerns, the whole staff was very friendly also More

by ROBERT.HERRRE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Helle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Keats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front end lady that I paid the money too was very Nice sorry forgot her name
Aug 15, 2024 -

Honda of Toms River responded

Thank you, Robert! We truly appreciate your kind words about your experience at Honda of Toms River. It’s wonderful to hear that our staff was able to address your concerns and make your visit pleasant. We look forward to welcoming you back in the future! Sincerely, The Honda of Toms River Team

August 13, 2024

This service department is consistent, Friendly, and always services my car in a timely manner. I tell everyone a boy how great they are! More

by TRACIHILL852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you find our service department at Honda of Toms River consistent, friendly, and timely. Your kind words mean a lot to us, and we're grateful that you share your positive experiences with others. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

August 13, 2024

Always on time and the best mechanics. They never make me wait long. I trust my pilot to no one else. More

by BGDOGCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We truly appreciate your trust in Honda of Toms River and our mechanics. It's fantastic to hear that you find our service timely and reliable for your Pilot. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

August 13, 2024

Dean was very helpful and knowledgeable. Service was done quickly and efficiently. Was also easy to schedule. More

by BERN9822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be quick and efficient. It's great to know that our scheduling process made your experience even better. We appreciate your kind words and hope to assist you again at Honda of Toms River! Sincerely, The Honda of Toms River Team

August 13, 2024

Waiting for my first service, it was relatively quick and all the personnel I dealt with were pleasant and cooperative. What more can you ask for? More

by MMCimato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We are thrilled to hear that your first service experience at Honda of Toms River was quick and that our team provided pleasant and cooperative service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

August 13, 2024

Great service. Never have to wait long for the car - usually an hour max. Quick and efficient. My only gripe is the constant follow ups after the service is complet More

by TDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Toms River responded

Thank you for taking the time to share your thoughts! We're thrilled to hear that you consistently receive great service and that your vehicle is taken care of promptly at Honda of Toms River. We appreciate your feedback regarding our follow-up process and will certainly take it into consideration. Your satisfaction is important to us, and we value your continued trust in our dealership. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

August 12, 2024

My experience at the shop was easy, fast ,and hassle free. They listened to my concerns and acted accordingly. The manager and the tech that worked on my car were awesome. Thanks again for helping me ou More

by MIKEFACCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody R
Aug 13, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that your experience at Honda of Toms River was easy, fast, and hassle-free. It's great to know that our team, including the manager and technician, listened to your concerns and provided the assistance you needed. We appreciate your support and look forward to helping you again in the future! Sincerely, The Honda of Toms River Team

August 10, 2024

Was able to make an appointment within a few days Tom was my service agent and did a great job having my car ready as promised and even arranging a ride to pick me up for my car all were polite and helpful More

by allknds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
Aug 13, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that Tom provided you with great service and that your car was ready as promised. It's fantastic that we could assist with your ride as well. We appreciate your kind words and hope to see you again at Honda of Toms River for any future needs! Sincerely, The Honda of Toms River Team

August 10, 2024

I love this place even though I don't always show it. Lol I have mental problems and they have been patient with me so far. I'm going to do better to make them know I appreciate them. I need to be medica More

by RUPERTEWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meulendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Helle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Keats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gianchiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene keats
Aug 13, 2024 -

Honda of Toms River responded

Thank you for your thoughtful review! We're truly glad to hear that your experience at Honda of Toms River has been positive. It means a lot to us that you recognized the patience and care from our team. We always strive to go above and beyond for our customers, and we're excited to assist you again during your first oil change. Take care, and we look forward to seeing you soon! Sincerely, The Honda of Toms River Team

August 09, 2024

Dealer service department identified the issue with my car's AC - the repair happened to be covered under an extended warranty. Car was ready in hours. Great service. More

by Lynne Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 12, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that our service department promptly identified the AC issue and got your car ready so quickly. It's always great when repairs are covered under an extended warranty. We appreciate your feedback and hope to see you again at Honda of Toms River for any future needs! Sincerely, The Honda of Toms River Team

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