Honda of Toms River - Service Center

Your service manager Eric Thompson went above and beyond to satisfy my automotive problems. He is a great asset to your company. Because of his excellence, I will continue to use your service department. to satisfy my automotive problems. He is a great asset to your company. Because of his excellence, I will continue to use your service department. More

Repair was completed promptly and as promised. The repair was done because of information in a Honda TSB. Software update was completed and fluid change was done out of warranty. was done because of information in a Honda TSB. Software update was completed and fluid change was done out of warranty. More

The staff was very friendly and accommodating. Service was efficient and reliable. They were very concerned that their customers had a positive experience during their visit. was efficient and reliable. They were very concerned that their customers had a positive experience during their visit. More

I have no complaints about the service and staff. I feel confident on service completed on my car and will continue to bring my car here for service in the future confident on service completed on my car and will continue to bring my car here for service in the future More

Great service! I was in and out in under an hour with no fuss! Thank you Chris and the whole team at Toms River Odyssey! fuss! Thank you Chris and the whole team at Toms River Odyssey! More

Work was done well….however, it took too long, and they didn’t communicate with me when they needed more time. No one called and then when I called the dealership to speak to a manager, I was told they wer didn’t communicate with me when they needed more time. No one called and then when I called the dealership to speak to a manager, I was told they were in a meeting and would call back…they never did. The following day I was contacted via text asking about my experience, I shared, but still got no response…. Disappointed for sure! More

I had to have the fuel pump recalled on my 2019 civic sport, along with routine maintenance and check on one of my tires for a possible nail. I dropped the car off Saturday morning at 7:30 and had it bac sport, along with routine maintenance and check on one of my tires for a possible nail. I dropped the car off Saturday morning at 7:30 and had it back by 3:30 that day, with all my fluids topped off (i was out of wiper fluid, so that was nice), no nail in my tire thankfully. Surprisingly, almost a week later on that Thursday, I had my check engine light come on informing me I have an emissions systems problem. I was able to get an appointment first thing 7:30A that Saturday. TOM SCELFO was working and I explained to him how I didn't have 8 hours that day to let them work on my car, I needed whatever the issue was addressed immediately and if it couldn't be done, I needed loaner for the day. I was slightly irritated by the whole thing (another saturday morning at the dealership, really?) but TOM SCELFO went above and beyond to prioritize my car (the issue ended up being the unit attached to the fuel pump popping off/out) and had it back to me by 10:30A, just a few hours later. He even threw in a free car wash (which i actually really needed). Honda of TR service department is really one of the shining stars of the whole dealership and one of the main reasons I continue to lease with them, going on 10 years now. Tom was incredibly courteous, efficient and professional. You could tell he was honest. He had a great attitude about everything and I'm happy he was on staff to assist me. :) More

The Air conditioning is super cold. Thank you Honda of toms River. I was able to make an appointment very quickly. It was very convenient especially since we are on vacation this week down the shore. We w toms River. I was able to make an appointment very quickly. It was very convenient especially since we are on vacation this week down the shore. We were able to get the car back in no time and continue on with our vacation. More

Appreciated that they kept in touch with me by text and phone calls. They explained the recommendations but did not pressure me into what service to choose. phone calls. They explained the recommendations but did not pressure me into what service to choose. More

Service was very expensive. Breaks should not cost $1000.00. Mike was fine to work with . Shuttle service was fine Glad they got me in $1000.00. Mike was fine to work with . Shuttle service was fine Glad they got me in More