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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,102 Reviews

3,102 Reviews of Honda of Toms River - Service Center

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August 24, 2021

Some of the personal are very nice.Others need to work Some of the personal are very nice. Others need to work on their social skills. I think they need to improve the service walk in area. It's too tig More

by RBAIRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lindstrom, Ben Stecky, Katelin Hopkins
Aug 25, 2021 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

August 23, 2021

My 2019 Honda Civic that I am leasing from Honda of Tom's River on RT-37 just came from Service. 100% is the way I would Describe Honda of Tom's River. Great Sales Great Service. Thank You. More

by spin dr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department. , Steve Lindstrom, Riverside Partners, Jenn Alio, Michael Chiusano, Ashley Meulendyk, Kevin Ward, Katelin Hopkins
Aug 24, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 23, 2021

They were prompt, concise and friendly. The fix for my They were prompt, concise and friendly. The fix for my car’s issue was way more than I was willing to pay but the customer service was top notch. More

by MISHUSAM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. Tom.
Aug 23, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to be able to assist you and hope to see you again soon!

August 23, 2021

Friendly service. Short wait. This is my third car through Honda of Toms River and I have never had a problem with my vehicle or the service. More

by DAWNT868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 23, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to be able to assist you and hope to see you again soon!

August 23, 2021

My experience has been nothing but great to this point.I came for an oil change and they finished in the time promised. I would recommend them to others. More

by BRIANK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Pitts
Aug 23, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to be able to assist you and hope to see you again soon!

August 23, 2021

Fixed AC on our 2016 civic under the warranty now we’re not suffering through these hot NJ days! Thank you Michael in Service Dept More

by Nicholealberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Aug 24, 2021 -

Honda of Toms River responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 21, 2021

My car was serviced quickly and efficiently. They had coupons for the services I needed that they offered to me as well. They were very professional and courteous. More

by MFEL905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 21, 2021

Poor customer service. I’ve never received a cordial or friendly greeting from the service department in all the times I’ve come here. Doesn’t anybody smile when they greet a customer? This last time I was More

by WTCHIMENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 23, 2021 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Eric Thompson Service Manager Honda of Toms River (732)349-7474 ext-2107

August 20, 2021

The service department was excellent. We were out of town when a light went on. They got us right in for an appointment and resolved the issue. There was a comfortable waiting room, where I received updates. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from the Service Department
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

August 20, 2021

Service issue was not solved until tech found a second nail puncture in side wall of tire. It took one nail to do damage. Service advisor never gave up and took me right of way. Thank you. More

by FEWMEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor,Rich Sabatino
Aug 23, 2021 -

Honda of Toms River responded

Thank you for the great review! We are glad to have you as a customer.

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