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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,755 Reviews

2,755 Reviews of Honda of Toms River - Service Center

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March 01, 2021

Had a great experience purchasing and servicing vehicle in this dealership. Very knowledgeable guys, short waiting time, everything gets done as it should be. Will definitely recommend. More

by red_hammer2002us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Riverside Partners
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 01, 2021

Great customer service and support during my past visit. My vehicle came in for a recall and the team at Honda of Toms River did the rest. Russ More

by RUSS.ROTH1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Riverside Partners
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 01, 2021

Tom was great so helpful. I would recommend there Tom was great so helpful. I would recommend there service department to my friends and family. I feel confident that all issues where taken care o More

by HEATHERSYKES2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 01, 2021

Labor charges are ridiculous. My heart doctor and my primary physician get less. I can not afford these changes. Love my car but unfortunately I will have to have it serviced somewhere else. More

by BANGES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

March 01, 2021

Robert kept me informed on the process of my repair and throughly explained the repair process. Robert also took the time to explain other service requirements that were needed on my Pilot. More

by MLLOYD49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

I bought my car through Mike Amztis in 2019. He worked hard to get me a great deal on my Civic. Tom in the service department is very knowledgeable and matter of fact. Thank you to both! More

by JENNI22580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Amztis
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

Pleasant service and staff that knows what they’re doing. The work is always done right! Pleasant waiting area and very good follow-up to let you know how the work progressed. More

by JOSEPHWERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie Amiscosa
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

I purchased a 2020 HRV in September along with the service plan which included oil changes. Honda has been very flexible scheduling my oil changes and truly makes me feel like they care. I'm always gr More

by Jessicaquintana95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Gayle
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

February 26, 2021

Robert the Service Mgr was very professional. During our conversation, he asked if we thought about a trade in and we mentioned we might consider a new car. He walked us to the showroom to meet the GM. B More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rimerez, Brian S., Steve Lindstrom
Feb 26, 2021 -

Honda of Toms River responded

Thank you for the five-star review, Andrea! We are glad to hear of your positive experience. We appreciate your feedback and are looking forward to seeing you again in the future! Enjoy your new Pilot!

February 25, 2021

It took one hour and a half to replace a tire knowing I have tire replacement insurance with Honda while waiting for two children . Not pleased. More

by Michellelop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios, Steve Lindstrom, Riverside Partners
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

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