Honda of Toms River - Service Center

I welcome the opportunity to provide positive feedback regarding service to my 2017 Honda Accord at Toms River Honda. On 2/25/21 I went for routine service and repair to rim damage on my car. I had the regarding service to my 2017 Honda Accord at Toms River Honda. On 2/25/21 I went for routine service and repair to rim damage on my car. I had the good fortune of meeting Assistant Service Robert Ramirez. Robert was very courteous, professional and created a pleasant environment while discussing my vehicle/service requirements. He was interested in helping me and took the time to make all of the appropriate arrangements to see that my vehicle service needs were accomplished. I would appreciate you acknowledging Robert for the excellent work he does. Robert is truly a valued asset to Honda of Toms River and the Honda Corporation. Thank you! More

My service rep was very friendly and knowledgeable he took the time to explain everything that was being done and what needed to be done took the time to explain everything that was being done and what needed to be done More

My Honda Fit brought in for recall and oil change. Prompt scheduling, services at appointment time scheduled, friendly, efficient and organized. Robert Ramirez super team member. scheduling, services at appointment time scheduled, friendly, efficient and organized. Robert Ramirez super team member. More

Staff at Honda are always courteous and have your vehicle serviced efficiently and to your satisfaction. You feel safe and confident when you drive away. serviced efficiently and to your satisfaction. You feel safe and confident when you drive away. More

Excellent service from start to finish. They explained all aspects of my inspection. The Showroom was clean and I felt safe as all were wearing masks all aspects of my inspection. The Showroom was clean and I felt safe as all were wearing masks More

Very good service The contacts were polite and very Very good service The contacts were polite and very helpful Service time was done on time I will continue to bring my Honda Accord to this facili Very good service The contacts were polite and very helpful Service time was done on time I will continue to bring my Honda Accord to this facility for service More

It was Quick, excellent service on airbag recall for 2002 Honda Accord in Toms River, NJ on Route 37.Tom and the rest were just great. Honda Accord in Toms River, NJ on Route 37.Tom and the rest were just great. More

I have been a Honda customer for the last 11 years. I've leased 7 cars in that time. Anytime I have needed something done to my cars Honda takes care of it with no issues. However this was the absolute wors leased 7 cars in that time. Anytime I have needed something done to my cars Honda takes care of it with no issues. However this was the absolute worst experience I’ve ever had at a Honda dealership. They are a bunch of liars and cheats. I only brought my car in for a System update which was a FREE recall. Next thing I know they are telling me I need a new front sensor at $1300. I say there was nothing wrong with my sensor. I look at my car and my front bumper is pulled off on the right side. I say are you guys gonna put this back? They say, It was like that when you pulled in. I say, No way that was like that. They then show me a pixelated picture of my front bumper taken 60 feet away from my car that shows no damage! I was then insulted by the manager who told me If I didn't notice the damage I should go get a stronger prescription of glasses!! I will never again step food into Toms River Honda! They are unprofessional and looking for ways to steal money out of honest customers. More

Clean and professional. Explained the problem and choices. Provided courtesy shuttle to take me home and pick me up. Provided a discount for repeat customer choices. Provided courtesy shuttle to take me home and pick me up. Provided a discount for repeat customer More

Everyone in service goes above and beyond. Tom is the best. He always goes out of his way to get any problem solved. Thank you! best. He always goes out of his way to get any problem solved. Thank you! More