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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,755 Reviews

2,755 Reviews of Honda of Toms River - Service Center

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March 10, 2021

Tom and the crew could not have been any better. They are efficient, friendly, caring and knowledgeable. This is by far the best customer service department I have ever experienced. I have had a reoccurri More

by mpb46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 10, 2021

Very happy with the work needed to install a new hitch on my 2019 Pilot. Robert Ramirez was very accommodating and a pleasure dealing with him. Thanks to Robert and the Honda team for making my experience a More

by Joserodr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Mar 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 10, 2021

Service was excellent.Price was reasonable.Wait time Service was excellent. Price was reasonable. Wait time reasonable. All services explained properly. I would definitely return here, and would defi More

by CHRISMETCALFEESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
Mar 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 10, 2021

I count on Honda of Toms River to service my car. Mike in the Service Dept is great. I trust him for getting my issues resolved. More

by Ken D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept
Mar 15, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 09, 2021

The service was really quick. The wait was quicker than they had estimated. Great customer service. I left very happy and would recommend their services. More

by Greengrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Mar 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 09, 2021

Car service was fast Tom was my service advisor and he answered all my questions , I will definitely will go back to Honda Tom's River More

by calibooboo150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 08, 2021

Great turn around. Always flexible with appointment times and patient when answering my questions. Grateful to have support in making my efforts to making sure my car in good condition. More

by CHRISSTINERIGGOODEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 10, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 06, 2021

Friendly Staff and beautiful cars and comfortable waiting room. All questions asked and answered properly. I would definitely recommend Honda of Tom's river to friends and family. More

by bklynjersey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 08, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

March 05, 2021

This dealer is not helpful, not honest, and not friendly. I brought my Honda Element in with a broken tailpipe and they said it could not be fixed- not by them nor by anyone else. They told me I ne More

by CATHLYNSCOTTAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember the name of the employees
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

March 04, 2021

The service department is absolutely phenomenal with courtesy, being polite, and satisfaction of the customer. I appreciate the casual vibe when being spoken to and I am genuinely pleased!!!! More

by ANGIESKARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo, Mike Ciccone
Mar 04, 2021 -

Honda of Toms River responded

Thank you for rating us! We appreciate your feedback and we look forward to seeing you again!

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