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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,755 Reviews

2,755 Reviews of Honda of Toms River - Service Center

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March 22, 2021

Had a problem for a while with my car and it was figured out right away bringing it in and taken care of same day. Communication was good, would return. Thank you. More

by JILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 23, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 21, 2021

Dealt with service dept. Oil change & tire rotation. Friendly reception, immediate service upon entering facility.love this dealership. No pressure or hard sell. While waiting, approached by sales force More

by woodsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Crystal Gayle
Mar 22, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 21, 2021

I feel I must qualify my review by saying that I have had little work done by this entity outside of oil changes and safety recall work. I also buy parts for DIY maintenance (ie. wiper blades, cabin air filt More

by pete08757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Service and Parts Employees I have encountered. And the Cashier.
Mar 22, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 21, 2021

Tom does an excellent job with servicing my car.He makes me comfortable when I bring my car in for servicing. My pilot has 200,000 miles and I recently had to put some good money into my vehicle. More

by SUECAMPANELLA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom skelfo
Mar 22, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 19, 2021

Highly satisfied customer experience. They took the time to work with me. I will always be a loyal Honda customer. Thank you for all of the help! More

by ASHLEYJUSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 22, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 19, 2021

great job! thank you for taking care of the issue asap. the communication was great, and i love the texting! the car was done super fast! More

by thomaskmec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Riverside Partners
Mar 22, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

March 19, 2021

They are entertaining me they show me what is the problem of my car and i asked them how much it cost the repair of my car because Ii don’t have enough money at this time and thanks for their help. More

by Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie Amiscosa
Mar 22, 2021 -

Honda of Toms River responded

Thank you for sharing your review. Let us know if we can further assist you.

March 19, 2021

Service & Parts area is too congested. Standing in line for parts is way too long . This is not first time this occurs.Timeline is a waste. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor & parts
May 10, 2021 -

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

March 19, 2021

Pleasant customer service. Scheduling my appointment was easy. Explanation of everything that was done and or needed was provided. Communication with service department was satisfactory while they had my v More

by melanievashti.andrews74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 22, 2021 -

Honda of Toms River responded

We are so glad to hear of your positive experience, Melanie! Thank you!

March 18, 2021

Excellent service and work Clean environment and precautions will continue to have my car serviced there. Thank you for allowing me to give a review More

by PEACH147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelco
Mar 19, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

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