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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,756 Reviews

2,756 Reviews of Honda of Toms River - Service Center

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May 17, 2021

Quick, on time professionL service. To the point and everything fully explained. Definitely will make Honda of Toms River my go to service place. Counselor Chris was the best. More

by PEARSALLT2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Service dept.
May 19, 2021 -

Honda of Toms River responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 16, 2021

I had a problem with my A/C and when I called Mike Cyclone helped me and they fixed it at no cost. Very thankful More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ciccone
May 17, 2021 -

Honda of Toms River responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 15, 2021

The service area was very helpful the minute I entered the room . They handled the paperwork fast and also told me when it would be done More

by Miked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 17, 2021 -

Honda of Toms River responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 14, 2021

I was handled in a courteous manner, and my service and repair of fog lamp was done in same day. I was pleased with the process. More

by kat.chamberlain-pitre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from service dept
May 14, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 13, 2021

Never got my Amazon gift card for test driving my civic when I bought it back in December still waiting for it went back twiy More

by REJFORD758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riverside Partners
May 14, 2021 -

Honda of Toms River responded

Hello, can we please have your full name and we will process the $25 to you? Please message us directly or respond to this comment. Thank you, Nicholas Del Giudice

May 13, 2021

Great service theProblem was fixed very fast I was out Great service the Problem was fixed very fast I was out in a flash. I didn’t even have an appointment. Every one was friendly and professional More

by FPVOGAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton, Steve Lindstrom
May 14, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 07, 2021

I service my 3 vehicles at Metro Honda JC I always get Great service there due to employee Rachael. Treats me with respect and provides quality service. She is a outstanding employee. More

by Joegrato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lindstrom, Riverside Partners
May 10, 2021 -

Honda of Toms River responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

April 29, 2021

Tom Scelfo and the mechanic working on my car did an amazing job. They communicated throughout every step and returned my car in better condition than it was when I brought it in. More

by Manuel Crespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scelfo, Tom
Apr 29, 2021 -

Honda of Toms River responded

We are so glad to hear of your experience ,Manuel! Thank you for being a customer of Honda of Toms River. We look forward to seeing you again.

April 24, 2021

The service was very poor. Many of the Honda dealership would have the car in front of the door. The service provider gave me my car keys and told me my car was outside the service area and to walk to the More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Apr 26, 2021 -

Honda of Toms River responded

please allow us to apologize for the negative experience you have had. At a moment of your convenience, please reach out to me to further discuss. I look forward to speaking with you. Kind Regards, Nicholas DelGiudice General Manager Honda of Toms River 732-349-7474

April 24, 2021

Mike did an excellent job. His service was excellent and professional. He was curious and friendly and provided me with everything I needed. I highly recommend him. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
Apr 26, 2021 -

Honda of Toms River responded

Thank you for sharing your experience, Joe! We will be sure to pass along the kind feedback to Mike. Looking forward to seeing you again!

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