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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,756 Reviews
Call Service Center (732) 427-8408

2,756 Reviews of Honda of Toms River - Service Center

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August 25, 2024

Worst experience, no response from team once you bought vehicle. False statements from finance team. More

by JAGADEESH.TEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

August 24, 2024

Very courteous and helpful. Explained service and future service needs. Love the valet service too More

by CFARLEY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Keats
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Honda of Toms River responded

Thank you, we truly appreciate your kind words! At Honda of Toms River, we strive to provide excellent service and ensure our customers are well-informed about their vehicle's needs. We're glad to hear you love the valet service! We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

August 23, 2024

All staff front the manager to service assessment were very helpful and friendly. I really appreciated their efforts and help . Thank you so much to service department of Honda of Toms River. More

by zenit1986
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Aug 27, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff at Honda of Toms River to be helpful and friendly. Your appreciation means a lot to us, and we’re glad we could assist you. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

August 23, 2024

Only have CRV serviced here and never disappointed ! always comes back feeling like new and running fantastic ! ! Keep up the great work ! More

by Dkaboyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tom and Dean
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Aug 27, 2024 -

Honda of Toms River responded

Thank you so much for your kind words! We truly appreciate your loyalty to Honda of Toms River and are thrilled to hear that your CR-V always comes back feeling like new. Your satisfaction is our top priority, and we look forward to providing you with excellent service in the future. Please don’t hesitate to visit us again! Sincerely, The Honda of Toms River Team

August 23, 2024

The staff was helpful and friendly I just think I could have got a better deal somewhere else. More

by ERNIE.BRACA
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Valanzola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Sabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

August 23, 2024

This dealership is on top of things. They know what is popular, and cost efficient. More

by EMFRANTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 27, 2024 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that you found Honda of Toms River attentive to both popular and cost-efficient options. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

August 22, 2024

Worked with Jesus and Jay. We walked in not knowing what exactly what we were driving away with. Jesus and Jay found us the perfect car and for the right price. Jesus is excell More

by MATTHEW.DALES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus is awesome! 5 stars!
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Aug 26, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that Jesus and Jay were able to help you find the perfect car at the right price. Your kind words about Jesus being professional and personable truly reflect our commitment to excellent customer service at Honda of Toms River. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

August 22, 2024

As always, amazing service. They were very transparent. The team also found that my warranty was extended, so one of the issues that needed to be addressed was covered under the More

by MANUELAURIELOCRESPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department. Thomas.
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Aug 26, 2024 -

Honda of Toms River responded

Thank you for sharing your positive experience with us at Honda of Toms River! We’re thrilled to hear that our team provided amazing service and was able to assist you with your warranty coverage. Your satisfaction means everything to us, and we truly appreciate your loyalty. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

August 22, 2024

Great service. Able to finish in 30 minutes. Offered me good money for trade in and did oil change More

by DOORSFOUR2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Honda of Toms River and that we could complete your oil change and trade-in efficiently. Your satisfaction means a lot to us, and we appreciate you sharing your feedback. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

August 22, 2024

Professional, honest and very reliable. Frankie was my salesman and he was fabulous. Great guy! Everyone there is nice. More

by troppicgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shari and Frankie
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Aug 26, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Frankie at Honda of Toms River. Our team strives to provide honest and reliable service, and it's great to know that reflected in your visit. We hope to see you again soon! Sincerely, The Honda of Toms River Team

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