Honda of Toms River - Service Center

I’ve been a Honda driver since 2014 in 2022 purchased a second Honda good running vehicles I received in the mail a recall notification after examining what they did on the recall for the frame in front of second Honda good running vehicles I received in the mail a recall notification after examining what they did on the recall for the frame in front of each rear wheel looks like Frankenstein‘s bolts Not really sure what went on there brought the vehicle in for a recall, and then Dean had notified me that my timing had jumped. I drove the car from land into toms River and since 2014 never had an issue brought it in for service and left with a timing chain , barely made it back to maze land noticed as soon as I left the shop how much more the car had not really sure what went on in there for a recall I knew from New Jersey inspection that my muffler sensor had failed. I wanted that fixed also but how do you bring it in and drive it And then find out you can’t drive home . not really sure what to make of this brought in for a recall and left with the timing problem. I will definitely rethink my next vehicle. Thank you John Camisa. More

There is a need to improve customer service. I’ve been told to receive a message for update with regard to my concern during the last visit but I received none. I was told in 5-7 days, the part I’ve been told to receive a message for update with regard to my concern during the last visit but I received none. I was told in 5-7 days, the part for my car that need to be acquired would be available. I called for a couple of times but not provided any updates as of this writing. Last call today, I was put on hold for more than 10 minutes and ended up hanged because they said they are looking into it. Frustrating. Not the usual experience I had lately with Honda. More

Wow wow Wow wow Wow wow Wow wow amazing service five stars great job ok stars great job ok More

Very friendly, Great service, Even drove me home and picked me back up to get my car. picked me back up to get my car. More

We Always have great service and fast service. They always explain to us what is being done They always explain to us what is being done More

This was the second time I brought my car to the TR Honda and worked with Tom. He is very customer focused, which is noticeable. The car needed a B1 service and was completed within the time frame I was give and worked with Tom. He is very customer focused, which is noticeable. The car needed a B1 service and was completed within the time frame I was given. I will definitely continue to bring my car here versus Honda Universe. What a difference! More

Great service! Dean is so helpful and knowledgeable!!! I’m so pleased with the super efficient customer service and welcoming atmosphere! Dean is so helpful and knowledgeable!!! I’m so pleased with the super efficient customer service and welcoming atmosphere! More

I felt pressured I liked the sales girl very much and I am very happy with my car but I felt I was rushed with my decision am very happy with my car but I felt I was rushed with my decision More

Good service quick and kept me updated on what was happening. Everything went very smoothly happening. Everything went very smoothly More

My car was scratched and still waiting for Kyle to call me back after watching the cameras me back after watching the cameras More