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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,147 Reviews

3,147 Reviews of Honda of Toms River - Service Center

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February 19, 2025

Service was good. Waited a little over an hour for an oil change and wheel alignment which seemed a bit too long considering I had an appointment. More

by dzbz323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

February 19, 2025

Dean helped with an issue on my multicheck form that was incorrect regarding my tires. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear that our team at Honda of Toms River was able to assist you with your multicheck form issue regarding your tires. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We appreciate your review! Sincerely, The Honda of Toms River Team

February 19, 2025

Extremely helpful, listen to my needs when it came to a monthly price, they were very attentive and gave me an amazing deal! More

by NICOLEYANNUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that our team was able to listen to your needs and provide you with an amazing deal. At Honda of Toms River, we always strive to provide attentive service. We hope to see you again soon! Sincerely, The Honda of Toms River Team

February 18, 2025

Professional cordial quoted 2 hr completed in 1 1/2 hrs Service dept great. Sales not so much More

by Llh61851
Recommend Dealer
Yes
Employees Worked With
Thomas Sheldon
Feb 19, 2025 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service department at Honda of Toms River and that we completed your service efficiently in 1 ½ hours. We appreciate your input regarding the sales experience and would love to learn more. Please feel free to reach out to us directly so we can address your concerns. We hope to see you again soon! Sincerely, The Honda of Toms River Team

February 18, 2025

When the last time I got a honda my free oil changes always came with a vacuuming and wash. So when my husband came home with the car without one that was pretty disappointing tbh. Especially since it t More

by Deanarenea2007
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

February 18, 2025

The employees were all friendly and courteous. They looked up to offer help, they were ready to help! The facility was also very clean. The recall replacement went well. I was out in record time! More

by JOANTARR06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly and courteous service at Honda of Toms River, and that your recall replacement went smoothly. We take pride in maintaining a clean facility and appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

February 18, 2025

It was a pleasure doing business with Honda Toms River , they went above and beyond on the service my trucks needed and kept up to date of everything they were working on More

by GLORIAMAR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Honda of Toms River and that our team was able to keep you informed during the service on your truck. We appreciate your business and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

February 15, 2025

Carlos is WONDERFUL! Everyone was so accommodating! Love the receptionist with the tattoos too! So sweet! I will be a customer for life and highly recommend Honda of Tom’ More

by ESUTTER7788
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was awesome!!!!!
Feb 15, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at Honda of Toms River and that our team, including Carlos and our receptionist, were able to accommodate your needs. We truly appreciate your recommendation and look forward to serving you for many years to come! Sincerely, The Honda of Toms River Team

February 14, 2025

Added credit card surcharge it is rude to text people for surveys hard to hold you or them in high regard More

by Jsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

February 14, 2025

Tom was courteous and very helpful. I appreciated him having the car done very quickly More

by CAPTKARL43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're delighted to hear that Tom provided you with courteous and helpful service at Honda of Toms River. It's great to know that he got your car done quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

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