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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,104 Reviews

3,104 Reviews of Honda of Toms River - Service Center

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June 22, 2022

No one greets you when you arrive. Stood there for 15 minutes with 4 people behind desks that didn’t pick their head up. Very disappointed experience. Packing in customer service. No p More

by Mrm108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karin Towle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Deitch, John Morgan
Jun 23, 2022 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Please email me at your convenience. Nicholas Del Giudice Rich Sabatino ndelgiudice@hondaoftomsriver.com rsabatino@mymetrohonda.com

June 22, 2022

Excellent & prompt service. Attended to all my concerns and answered my questions with reassurance. Felt warm greetings and assistance upon arrival. More

by CHARLESLOWKOWSKI2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Deitch, John Morgan
Jun 23, 2022 -

Honda of Toms River responded

Thank you so much for this awesome review! We are thrilled to read about your service experience with us. Thank you for being our customer. We look forward to your next visit!

June 21, 2022

Honda of Toms River did an excellent job communicating the work that was being completed on our vehicle. The work we had done was covered under the warranty and they were nice enough to give us a courtes More

by DGOFFIN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski
Jun 21, 2022 -

Honda of Toms River responded

Thank you so much for reviewing us! We are so happy to hear about your service experience with us. We are thrilled to have you as our customer. Thank you, we look forward to your next visit!

June 21, 2022

Tom Scelfo was efficient and helpful. Service department extremely busy and did my oil change as quickly as they could! Valet attendant pleasant and polite to all customers. A part h More

by esorfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo - Service Advisor - 5 STARS
Jul 05, 2022 -

Honda of Toms River responded

Thank you very much for the review and 5- stars rating. We are so happy that Tom was helpful to you. We are thrilled to call you our customer and look forward to your future visit with us!

June 21, 2022

I recently brought my six month old Honda for servicing for the first time. The service department was quick and efficient and I will definitely bring it back. More

by Steve Bracc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service department
Jul 05, 2022 -

Honda of Toms River responded

Thank you very much for the review and 5- stars rating. We are so happy to hear of your positive experience. We are thrilled to call you our customer and look forward to your future visit with us!

June 20, 2022

My service was done promptly and conveniently . Car is running great. As always I am pleased with Honda corporation. More

by Tb08736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
Jun 21, 2022 -

Honda of Toms River responded

We are so happy to hear about your excellent service experience with us! We appreciate your business and hope to see you again in the future.

June 20, 2022

I was able to get a same day appointment. Shuttle service was great. Always accomadating to my schedule More

by DENCAR315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 21, 2022 -

Honda of Toms River responded

We are thrilled to hear about your positive service experience with us! We appreciate your business and hope to see you again for future visits.

June 20, 2022

AC problem fixed quickly - at no cost - covered by warranty. Staff friendly and helpful- as usual. More

by FS
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 21, 2022 -

Honda of Toms River responded

We are so happy to hear about your excellent service experience with us! We are thrilled to have a customer like you!

June 20, 2022

I have been using the service center for a long time now. Mike is always very helpful and makes sure my car is safe And keeps on top of everything. I recently picked up my car a few days ago after it was in More

by EFAMILY-77
Recommend Dealer
Yes
Employees Worked With
Mike from service department
Jun 21, 2022 -

Honda of Toms River responded

We are thrilled to hear about your positive service experience with us, specifically Mike! We appreciate your business and hope to see you again for future visits. Thank you for this review.

June 17, 2022

I got my 2014 Honda Odyssey from TR new and have only used them for all my service needs. Have never been disappointed with service or staff. More

by CoachDReid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
Jun 20, 2022 -

Honda of Toms River responded

We are so happy to hear about your excellent experience with us! We appreciate your business and hope to see you again in the future.

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