Honda of Toms River - Service Center

Told me I needed to replace my catalytic converter bc the car was not driving well. I did the replacement and 2 weeks later the car had several lights turn including the engine light. I had Mavis do a diagno car was not driving well. I did the replacement and 2 weeks later the car had several lights turn including the engine light. I had Mavis do a diagnostic test on it. 2 out of 4 lights were relating to the catalytic converter. So I thought I would bring it back to Honda since they just replaced it. Unfortunately the man at mavis reset the car so the lights weren’t on when I brought it over to the dealer. I did show them a photo of the report but they didn’t seem to want to take a good look at that bc they told me they will get their own report. They told me it could be the spark plugs. So now I’m in the hole 2200. For the converter. Another 300 and change for the spark plugs. They assure me that my car seems fine. So I pick it up around noon, drove it home and it sat until 5:30. I get in and the car is completely awful. I couldn’t go over 20 mph. I called they had me bring it back. Then I was told it might be this or it might be that or this… they didn’t sound mildly certain about any of it.. the 3 suggestions were ranging from $800. To $1400 to $4k. I said no thanks and had it towed to a private mechanic who replaced the coils and put some seafoam through the car and what do you know it’s fixed for $460. I felt that while the people there seemed nice they had no knowledge of how to fix my Honda which is difficult to understand being that it’s a Honda dealer. More

They did a Great job! It was Fast and fairly priced. I will go back. It was Fast and fairly priced. I will go back. More

Everyone was very polite and happy. The salesmen was very intelligent and knew what he was doing. They got me into a new vehicle fast and made sure everything was well for me. Highly re The salesmen was very intelligent and knew what he was doing. They got me into a new vehicle fast and made sure everything was well for me. Highly recommend them and will be going back for my next vehicle. More

We were extremely pleased with the knowledge and professionalism shown by Jonathan Marauve, Darlene Keats and Frank. professionalism shown by Jonathan Marauve, Darlene Keats and Frank. More

Salesperson Doug made the experience painless and smooth. No unexpected charges were added to vehicle as was the case I found when shopping other local dealers. The vehicle came early and was ready upon my a No unexpected charges were added to vehicle as was the case I found when shopping other local dealers. The vehicle came early and was ready upon my arrival to sign documents. I am and will continue to be a repeat customer. More

The service department is great. No problem making an appointment. The staff is professional and knowledgeable. No problem making an appointment. The staff is professional and knowledgeable. More

I like the fact that they are professional and approachable. They take the time to listen to what I have to say and answer any questions I may have. approachable. They take the time to listen to what I have to say and answer any questions I may have. More

Excellent service and prompt and courteous service with down to earth people who care about your needs and concerns. Will come again for prompt attentiion down to earth people who care about your needs and concerns. Will come again for prompt attentiion More

Doug is a great guy and helped me out with purchasing my first car! Definitely recommend him!!!! first car! Definitely recommend him!!!! More

Clean and spacious waiting room while car is being worked on It was A .very friendly atmosphere. on It was A .very friendly atmosphere. More