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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,755 Reviews

2,755 Reviews of Honda of Toms River - Service Center

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October 08, 2024

Great service- thank you for all the help and the information to help keep my car running More

by ANTONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
Oct 10, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you received great service at Honda of Toms River. We're always here to provide the information and support you need to keep your car running smoothly. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

October 08, 2024

Dean was friendly, professional, and treated us as if we actually were valued customers he answered any questions that we had and I felt confident that he gave us the correct answers, I had a few things tha More

by R0NHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Torres
Oct 10, 2024 -

Honda of Toms River responded

Thank you for your kind words! We appreciate your feedback about Dean and are glad to hear that he provided you with friendly and professional service at Honda of Toms River. It's wonderful to know that your questions were addressed and that you felt valued as a customer. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

October 08, 2024

The wait was not too long and the car was ready at the time given. Service process was quick and easy. They did not try to push anything that was not recommended and were able to substantiate the services More

by K.PERCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in the service dept
Oct 10, 2024 -

Honda of Toms River responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Honda of Toms River was quick and easy, and that our team, especially Tom, was able to assist you effectively. We appreciate your kind words about our trustworthy service. Rest assured, we’ll pass on your thanks to the gentleman who helped with the test drive! We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

October 08, 2024

The dealership is clean and well organized. The personnel are very helpful, professional and knowledgeable. The car was ready in the time given. More

by VERONICASALCZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Deitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found Honda of Toms River clean and well-organized, and that our team provided you with helpful and professional service. It’s great to know your car was ready when expected. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

October 08, 2024

Dean went out of his way to help me with my Fidelity contract without me asking him to do so. Dean also kept me updated on my cars progress. More

by MARYKOLO11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Dean at Honda of Toms River. It's great to know that he went above and beyond to assist you with your Fidelity contract and kept you informed about your car's progress. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

October 08, 2024

Excellent customer service ! !! Very helpful in helping me buy my first new car. Frankie is a very sweet guy . He was very detailed and to the point with everything he said abt th More

by Tippy1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Rivera
Oct 10, 2024 -

Honda of Toms River responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Honda of Toms River and that Frankie provided you with excellent customer service while helping you with your first new car. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Honda of Toms River Team

October 08, 2024

Good service and faster Good customer service Waiting room. Very comfortable Valet reception very good More

by JORGEETCEHVERRY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Toms River responded

Thank you for your positive feedback! We’re glad to hear you had a great experience with our customer service and found our waiting room comfortable. Your satisfaction is important to us at Honda of Toms River, and we appreciate your kind words about our valet reception. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

October 07, 2024

Hey this dealership was really great. Not pressured. Doug Lazaro is an excellent salesperson. Extremely knowledgeable, helpful and courteous. More

by D.ROCK
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Honda of Toms River. It’s fantastic to know that Doug provided you with knowledgeable and courteous service. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

October 07, 2024

Ease of getting appointment much easier than my other dealer .will consolidate both hondas here. Not to pushyon additional service.Only miss they neglected to check tire psi..Car only used sparingly was More

by REVANRESNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 09, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. We're glad to hear that scheduling your appointment at Honda of Toms River was easier compared to your previous dealer, and we appreciate your decision to consolidate both Hondas with us. We understand your concern regarding the tire pressure check and acknowledge its importance, especially before winter road trips. Your feedback is invaluable, and we will ensure this is addressed with our team. If you have any further questions or concerns, please feel free to reach out directly. We look forward to serving you again and thank you for your insights! Sincerely, The Honda of Toms River Team

Oct 09, 2024 -

REVANRESNICK responded

Honestly not accustomed to tires not being checked during routine service especially since i believe i stated i was readying the vehicle for a florida trip after very limited usage and have been using my crv which i just moved my service needs there. Was i suppose to ask, .wasnt checked on service report but depth was indicated..I stated not to rush it..I also could have waited and used a florida dealer i used in the past because was well within oil minder indicator but prefer to patronize My dealer. As a custom i will recheck all levels prior to departure because it easier to store non hybrid crv than the hybrid accord long term .Fortunately i caught it or would have prior to trip.warning lights on acroad trip arent fun especially since inflator is buried on the trunk.i. do have a rare donut spare from honda sport..

October 05, 2024

Prompt and efficient service with a comfortable waiting area.. Thry did an oil change and tire rotation plus an overall checkup. Thanks! More

by CFAHMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Oct 08, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you experienced prompt and efficient service during your oil change and tire rotation at Honda of Toms River. It's great to know you enjoyed our comfortable waiting area as well. We look forward to seeing you again for your next maintenance visit! Sincerely, The Honda of Toms River Team

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