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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,100 Reviews
Call Service Center (732) 427-8408

3,100 Reviews of Honda of Toms River - Service Center

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November 03, 2023

The service representative was very knowledgeable and considerate.The entire staff is professional & friendly & the mechanics always fix my car with excellence. Thank you all👍 More

by CECE0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Vargas service advisor
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Nov 06, 2023 -

Honda of Toms River responded

We greatly appreciate your kind words and are delighted to hear about your positive experience with our service representative and the entire staff. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service in the future. Your satisfaction is our priority, and we're grateful for your support!

November 02, 2023

Emily and her team at Honda of Tom's River were friendly, knowledgeable, patient super-helpful in getting me into a new (to me) car. More

by DTHOMPSON23
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Honda of Toms River responded

Thank you so much for your kind words! We're thrilled to hear that Emily and our team at Honda of Tom's River provided you with a friendly, knowledgeable, patient, and super-helpful experience while assisting you in getting into your new (to you) car. Customer satisfaction is our top priority, and it's great to know that you had a positive experience. If you have any questions or need further assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again whenever you need us!

November 02, 2023

Knowledgeable, efficient, pleasant were a pleasure to work with to get our Honda Cr-V in tip top shape. Our hats are off to praise the men and women who assisted us !!! More

by miniguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan in the service dept. excellent!
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Nov 02, 2023 -

Honda of Toms River responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our team knowledgeable, efficient, and pleasant to work with. It's our goal to ensure that your Honda CR-V is in tip-top shape and that you have a seamless experience at our service center. Your kind words are truly appreciated, and we'll be sure to pass on your praise to the entire team. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

November 01, 2023

Great service customer service, friendly staff, very helpful, Overall great experience at Honda of Toms River. More

by C Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 01, 2023 -

Honda of Toms River responded

Thank you for the five-star review. We appreciate your kind words and look forward to seeing you again soon!

October 31, 2023

With the increase of everything going up, I understand things are very expensive. That's why people try Catch a break where they can More

by G2015accord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman which wrote up my service ticket was very nice listen to my concern
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Oct 31, 2023 -

Honda of Toms River responded

We truly appreciate your understanding and perspective on the rising costs of various goods and services. If you ever have any questions or need assistance, please do not hesitate to reach out. We are committed to supporting our customers during these challenging times and ensuring you receive the best possible service. Thank you for choosing us, and for sharing your thoughts with us.

October 31, 2023

Great at follow up. Communications through email, phone and text were always prompt and customer centric More

by TC91888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 31, 2023 -

Honda of Toms River responded

Thank you for your feedback, and we're delighted to hear about your positive experience with our communication and follow-up. If you ever have any further service needs or questions, please don't hesitate to reach out. We look forward to continuing to provide you with the same high level of customer-centric service in the future. Thank you for choosing us and for sharing your positive experience.

October 31, 2023

Fast and courteous. They took the car in before my appt which was a time saver. More

by KELLY_AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Oct 31, 2023 -

Honda of Toms River responded

We appreciate your feedback and are delighted to hear about your positive experience with our service. Your time is valuable to us, and we strive to provide a seamless and accommodating experience for our customers. If you ever have any further service needs or questions, please don't hesitate to reach out. We look forward to serving you with the same level of efficiency and courtesy in the future. Thank you for choosing us and for sharing your positive experience.

October 31, 2023

Service was pretty quick; was able to make the appoint. same day for the oil change More

by dpagano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 31, 2023 -

Honda of Toms River responded

Thank you for taking the time to provide us with your feedback regarding your recent service appointment. If you ever have any further service needs or questions, please don't hesitate to reach out. We look forward to providing you with efficient and timely service in the future. Thank you for choosing us and for sharing your positive experience.

October 30, 2023

Mike and his team excellent customer service throughout the whole time my car was being serviced I was kept informed. More

by ISINGELTARY1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Oct 30, 2023 -

Honda of Toms River responded

Thank you for taking the time to share your experience with Mike and his team. We greatly appreciate your feedback. We're delighted to hear that Mike and his team provided you with excellent customer service and kept you well-informed throughout the duration of your car's service.If you ever have any further service needs or questions, please do not hesitate to reach out. We look forward to serving you and providing you with the same high level of care and support in the future. Thank you for choosing us and for sharing your positive feedback.

October 30, 2023

Always on time friendly service department! Great in house uber… convenience is important. I don’t feel like they are waiting to take advantage of me! More

by YVONNETATE2739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, dept
Report | Print
Oct 30, 2023 -

Honda of Toms River responded

Thank you for sharing your feedback regarding your experiences with our service department. We greatly value your input and are pleased to hear your positive comments. Your trust in our service is highly valued, and we remain committed to providing you with top-notch service and support. If you ever have any further service needs or questions, please do not hesitate to reach out. Thank you for choosing us and for sharing your positive experiences.

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