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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,093 Reviews

3,093 Reviews of Honda of Toms River - Service Center

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November 26, 2023

Very informative and helpful Very quick service and helpful informative employees Clean proficient friendly professional More

by bobbie.allred0522
Recommend Dealer
Yes
Nov 27, 2023 -

Honda of Toms River responded

Thank you for your positive feedback! We're thrilled to hear that you found the service to be very informative, helpful, quick, and that the employees were clean, proficient, friendly, and professional. If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out. We appreciate your kind words and thank you for choosing us. We look forward to serving you again in the future!

November 25, 2023

Worked with Dean. He was very knowledgeable and never felt rushed. Pleasant experience and would recommend to others More

by JUDYCURRAN
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Honda of Toms River responded

Thank you for sharing your positive experience working with Dean! It's great to hear that he was knowledgeable and that you never felt rushed during your interaction. If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out. We appreciate your recommendation and thank you for choosing us. We look forward to serving you again in the future!

November 25, 2023

They seemed to be concerned with my tire problem and took care of it. Although I did need a new set of tires in the end after all, I was expecting it. More

by JerseyDevil480
Recommend Dealer
Yes
Nov 27, 2023 -

Honda of Toms River responded

It's great to hear that the team at the dealership took care of your tire problem and showed concern for your needs. While it may have been unexpected to need a new set of tires, it's positive that they addressed the issue and provided the necessary care. If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out. We appreciate your understanding and thank you for choosing us. We look forward to serving you again in the future!

November 25, 2023

Never told me and explained what’s the next service needs to be done. Like the Nissan dealership they told you everything about the car if something it’s not write More

by paco2415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Nov 27, 2023 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Mike Ciccone Service Advisor Honda of Toms River (732)724-0693

November 24, 2023

Tom in service was kind and very professional . My car taken in a timely manor and service performed quickly More

by PETERFABIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
Nov 27, 2023 -

Honda of Toms River responded

Thank you for sharing your positive experience with Tom in service! We're delighted to hear that he was kind and very professional. It's great to know that your car was taken in a timely manner and the service was performed quickly. If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out!

November 24, 2023

The person I worked with was lovely-knows his stuff, friendly I'd rate him a 5 -highest. I'm sorry I don't remember his name. More

by CARICHMOND
Recommend Dealer
Yes
Nov 27, 2023 -

Honda of Toms River responded

Thank you for the five-star review. We appreciate your honest feedback and we look forward to seeing you again soon!

November 24, 2023

Service was excellent and everyone was very professional. Acura and Honda same manufacturer and sometimes scheduling More

by NATJACKSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 27, 2023 -

Honda of Toms River responded

Thank you for sharing your positive experience with our service! We're glad to hear that the service was excellent, and everyone was professional.If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out. We appreciate your kind words and thank you for choosing us. We look forward to serving you again in the future!

November 24, 2023

I’m not a fan. I always feel like they are not trustworthy. Then the service rep says he will apply a coupon to get the cost down and he never does. Then you get no More

by MISSYFAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 27, 2023 -

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Mike Ciccone Service Advisor Honda of Toms River (732)724-0693

November 24, 2023

Your Honda dealership installed low quality two struts on May 2023. I paid $2096 for service. After 20000 miles of driving they started to leaks. Two of them in same time. And now I had the same problem with More

by REV.VOLODYMYR
Recommend Dealer
No
Employees Worked With
Chriss
Nov 24, 2023 -

REV.VOLODYMYR responded

Yes it’s true. Honda service should reimburse my expenses from service on May 13, 2023.

November 24, 2023

I’m very satisfied with the customer, service. He explain to me what my car needs , resolved my questions and something very important that he speaks Spanish. More

by MARIAESTHERMONTES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Services
Nov 27, 2023 -

Honda of Toms River responded

We're delighted to hear that you are very satisfied with the customer service! It's great that the service advisor explained what your car needs, resolved your questions, and that the ability to communicate in Spanish was an important and positive aspect of your experience. If there's anything else we can assist you with or if you have more feedback to share, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

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