Honda of Toms River

Excellent customer service My husband Bob and I were very pleased from the beginning to the end with this dealership. We had made initial contact via the Internet and received My husband Bob and I were very pleased from the beginning to the end with this dealership. We had made initial contact via the Internet and received a call back from Mariory she provided answers to all our questions. Upon arrival we had requested DJ and was very pleased we did. The customer service he provided was exceptional, he was patient and explained everything and made our experience a very pleasant one. Would highly recommend to anyone looking to purchase a vehicle. Deb & Bob Appello More

Professional & comfortable experience Mr. Wilson was easy to deal with both in person & on the phone. His price quotes were good & never changed. I think he went to great lengths to provid Mr. Wilson was easy to deal with both in person & on the phone. His price quotes were good & never changed. I think he went to great lengths to provide good service. Wife & I are very satisfied with the whole experience. More

Perfect! Sales team was professional and wonderful. I wasn't quite sure what I wanted when I left but because of their very thorough education I was able to pi Sales team was professional and wonderful. I wasn't quite sure what I wanted when I left but because of their very thorough education I was able to pick the perfect vehicle for me. But they also gave me many options to finance and even after the papers were signed their follow-up and first class customer service still amazes me. I look forward to getting my future cars from Honda of Toms River. More

Vtc Actuator I did purchase a 2012 honda crv from this dealer on 5/23/2015 with 37755miles on it for 24292.00 dollars.After making four payments out of my sixty I I did purchase a 2012 honda crv from this dealer on 5/23/2015 with 37755miles on it for 24292.00 dollars.After making four payments out of my sixty I signed up for I am having a problem with the engine.Now that the weather has changed my engine is banging when it first starts.I called the service department and told them I needed a loaner car they did not have one available.I waited two weeks and no one called me my motor is still banging.I called and asked please this car is getting worse .I spoke to Glen Rackman the service advisor and he held a loaner for me .I dropped off the crv cold so they could hear the banging noise .Glen called me the next day 10/15/2015 and confirmed the noise its a VTC Actuator that bad hear is the comment from the invoice cannot repair vehicle at this time Honda is working on an updated part to resolve this concern and will advise when part is available I was shocked.That night i go on the web and search VTC Actuator and nothing but owners of crv and accords complaining about this part.I am contacting my local office of the attorney general to file a complaint and the consumer affairs office beware of this engine 2.4liter. I4 if I only new about this problem i would not have bought this car no one at honda of toms river told me about this major engine defectve part shame on them.do your home work and good luck i had none. More

Bait and Switch Tactics - Buyer Beware Received an offer from Honda to end lease early. Went to dealership - Honda of Toms River. Was promised that they would make my last three payments an Received an offer from Honda to end lease early. Went to dealership - Honda of Toms River. Was promised that they would make my last three payments and that I would not pay for mileage overage. Three weeks later, I received a bill for the last three lease payments and the mileage. They lied to me. When I called and asked if this was a mistake, they laughed at me and said that because I had signed their paperwork there was nothing I can do. Their sales manager, Glenn, was rude and disrespectful. This was a bait and switch from the get go. Buyer beware - they will lie to you. More

excellent car buying experience with Ashley Soto We purchased a Honda Pilot from Ashley Soto..She made us feel comfortable and helped us with the car shopping experience.. We would gladly recommend H We purchased a Honda Pilot from Ashley Soto..She made us feel comfortable and helped us with the car shopping experience.. We would gladly recommend Honda of Toms River and Ashley Soto. More

Excellent sales experience Today we purchased a new Honda CRV from Ashley Soto. She made our experience both informative and entertaining . We would gladly recommend Honda of To Today we purchased a new Honda CRV from Ashley Soto. She made our experience both informative and entertaining . We would gladly recommend Honda of Toms River and especially Ashley Soto. More

Great pricing and customer service Had the pleasure of working with Rickie A. at Honda of Toms River. He was honest, fair and gave me a great deal on a 2015 Civic. I would run to Hond Had the pleasure of working with Rickie A. at Honda of Toms River. He was honest, fair and gave me a great deal on a 2015 Civic. I would run to Honda of Toms River if you are in the market for a new car. Ask for Rickie. More

Excellent Service Ashley Soto assisted me in leasing a 2015 Honda Civic. She made the whole process as smooth as I have ever seen it. Wonderful experience overall. Atte Ashley Soto assisted me in leasing a 2015 Honda Civic. She made the whole process as smooth as I have ever seen it. Wonderful experience overall. Attention to details and very upbeat and pleasant attitude. More

outstanding expierience !! DJ Wilson took great care of my hard of hearing 85 year old parents. Very patient with my mom who is very tight with a dollar... Highly recommend DJ Wilson took great care of my hard of hearing 85 year old parents. Very patient with my mom who is very tight with a dollar... Highly recommend More