Honda of Toms River

Dishonest dealership After purchasing our Ford Focus 2014 from Honda of Toms River in spring of 2016 we quickly returned our vehicle within two weeks of purchase complaini After purchasing our Ford Focus 2014 from Honda of Toms River in spring of 2016 we quickly returned our vehicle within two weeks of purchase complaining about a pulling transmission.They told us it was supposed to feel like that ,me and my husband did not accept that as an answer so they sent it next door to Downs Ford to see what’s the problem was after reluctantly giving us a loaner car for the two days.The first time they did nothing but reset the computer .We then brought it back second time and was not granted a loaner for same issue with a week later .Honda then called us to tell that the repair will be 500$ and they where not covering it.Only after putting a review on this same website did we get a phone call begging us to take the review down and they would cover the repair.We got the car back with the same problem and was told from both Honda and Ford that the electronic transmision needs to adjust to our driving habits and would not feel like that anymore after 500 miles .So we took there word for it.Forbthe next year it continued and we just thought it was normal .One day the very next summer the car broke down on the parkway for a transmission failure. After doing some research there is a class action lawsuit on these cars prior to us buying this car .when we contacted Ford Corporation they told us that the dealer ship should have informed us that electronic transmission performs like a Manuel clutch and you need to anticipate the gas and brake as if you where driving a stick shift.Wow! My wife never drove a stick before so we wouldn’t have bought a car we were supposed to treat like one and I wouldn’t have drove an automatic like an automatic whatever that means knowing about these electronic clutch behaviors.The class action lawsuit has been dragging out for a few years and honestly we don’t have money to pay 300 a month in finance charges and pay 3500.00 on a repair that we noticed to be a problem since we bought the car.When we brought it back the first time we asked to be put in a different car Honda of Toms River refused.nobody is willing to do the right thing with the repair neither so we will voluntarily surrender the vehicle to the finance company this month and have to deal with the bad credit report. Over all Ford has some blame but there is nothing worse then A dishonest snake oil sales place like Honda of Toms River More

Knowledable about cars with a wide selection. Anthony is very knowledable and patient with our questions. He took his time to explain the cars, show us your stock and go over the detail regarding Anthony is very knowledable and patient with our questions. He took his time to explain the cars, show us your stock and go over the detail regarding our selection. More

Customer review This is are third automobile we have purchased from Toms River Honda and we had the pleasure to have a very professional and caring salesman Tom Stimp This is are third automobile we have purchased from Toms River Honda and we had the pleasure to have a very professional and caring salesman Tom Stimpfel to help us Tom goes out of his way to make sure you are pleased with your car I highly recommend Tom Stimfel to anyone looking for a caring person Tom is just not a salesman but a friend that will do what ever he can to accommodate you More

Purchase of a new vehicle Great staff who helped us out from start to finish. We came in there with the mindset to leave with a new car, and they provided that. Doug, our sales Great staff who helped us out from start to finish. We came in there with the mindset to leave with a new car, and they provided that. Doug, our salesman is very knowledgeable and helpful. We traded in a paper weigh for something way better for my family and I. Thank you again Toms River Honda More

Malik was great Malik was a great help. He knew what i wanted and delivered with perfection! I will definately be back for future cars! Thank you very much! Malik was a great help. He knew what i wanted and delivered with perfection! I will definately be back for future cars! Thank you very much! More

Quick and easy Awesome in and out buying experience! Knew what I wanted and Toms River Honda delivered. Will recommend this dealership to friends and family. Thanks Awesome in and out buying experience! Knew what I wanted and Toms River Honda delivered. Will recommend this dealership to friends and family. Thanks again! More

Awesome experience Would definitely recommend someone to buy a car from here new or used. Would highly recommend malik as he maid the process smooth and easy Would definitely recommend someone to buy a car from here new or used. Would highly recommend malik as he maid the process smooth and easy More

Low ball trade in, new purchase issues Purchased a new Honda and had a trade-in. My trade-in was a 3 year old Honda, excellent condition, low mileage. Took a beating on the trade-in, just t Purchased a new Honda and had a trade-in. My trade-in was a 3 year old Honda, excellent condition, low mileage. Took a beating on the trade-in, just to make the purchase of a new vehicle, and there were issues with that. Beware of dealer add on’s, the sticker should be displayed and negotiated accordingly before the contract is written. More

Second time around I bought a new CRV in January from Tom Stimpfel. It was a very easy experience. I decided to go with the HRV so I met with Tom again and I am now the I bought a new CRV in January from Tom Stimpfel. It was a very easy experience. I decided to go with the HRV so I met with Tom again and I am now the happy owner of a 2018 HRV. Again a very easy, honest, no pressure experience. Thanks Tom and Honda. Marie L. More

Totally painless A simple experience from beginning to end. Kind and courteous salesman .I would recommend this salesman and dealership to anyone that I know or anyone A simple experience from beginning to end. Kind and courteous salesman .I would recommend this salesman and dealership to anyone that I know or anyone looking for a good place to buy.thank you for your service. More