Honda of Toms River

Efficient, clean and professional. Waiting room comfortable. I would recommend their services to anyone. thank you. comfortable. I would recommend their services to anyone. thank you. More

Buyer beware! Absolute scam dealership will lie and manipulate to get the deal! Walked into dealership for an oil change and saw a new car I was interested in asked to see about trading in my vehicle a manipulate to get the deal! Walked into dealership for an oil change and saw a new car I was interested in asked to see about trading in my vehicle and was introduced to James the GSM was so excited to evaluate my trade in and the minute he came to me with the trade in value I should have known from there this was going downhill. My trade in was valued way over what I owed and I was excited to get into a new car. I was getting what I thought was a great deal. After telling James that I was rebuilding my credit and I didn’t NEED a new car but wanted one I asked him to only send my credit application to one company which he promised he would. After coming back to the dealership to handle the mess up I find out James never told the finance manager to only send to one company so I was blasted to 10 banks!!! 10 hard inquires added to my credit report without my acknowledgment! I was told no problem your deal is good to go here are the rates which included extended warranty and GAP insurance that I told him I did not want but was told by the finance manager I had to take so I dumbly agreeded. After leaving the dealership and talking to my mother and aunt who are both in the car business I find out everything I was told was a lie. I call the bank to find out if the extra items are a requirement for this bank to finance they tell me NO. At this point I go back to the dealership completely upset and ready to return this vehicle which I am basically told not possible until the moment I reveal to the finance manager the position both my aunt and mother hold at very reputable dealerships locally. The exact statement was “why didn’t you tell us your aunt and mothers were controllers” at that moment I was in shock basically the company is saying had we known you knew what we were doing we would of never screwed you. James is a scam for a manager and should be absolutely embarrassed at the way he treats his customers. More

The people here were very helpful. They told me the maintenance on my car would be about an hour and a half, and that was very accurate. I will go back to Honda of Toms River. maintenance on my car would be about an hour and a half, and that was very accurate. I will go back to Honda of Toms River. More

The people that work at the dealership wonderful recommended to everybody specially the service department recommended to everybody specially the service department More

Friendly young man greeted me at the door. I went inside and everyone was friendly and things moved along quickly and efficiently. A positive experience for sure. and everyone was friendly and things moved along quickly and efficiently. A positive experience for sure. More

Liars added $2,000 to m s r p then $1595 pre-delivery charge on 2020 civic with 1809 miles on it. I asked for documentation with my signature on it,25 minutes later they show me a bogus document Timesta charge on 2020 civic with 1809 miles on it. I asked for documentation with my signature on it,25 minutes later they show me a bogus document Timestamp proved my suspicions to correct. Will never step foot in that building against . More

The service I received from Tom Scelfo was excellent, he was fair, truthful, prompt and had a sense of humor. was fair, truthful, prompt and had a sense of humor. More

They were very professional and knowledgeable and they provided fast service for my Honda vehicle. provided fast service for my Honda vehicle. More

Always honest and professional. Great service with a smile !! They even provide a shuttle service to and from the dealership. smile !! They even provide a shuttle service to and from the dealership. More

Always excellent, courteous,and professionalThey explain Always excellent, courteous,and professional They explain everything and give suggestions for customers to consider. Always excellent, courteous,and professional They explain everything and give suggestions for customers to consider. More