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Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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753 Reviews of Honda of Tiffany Springs - Service Center
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November 18, 2019
What they did was good. They just didn't complete it. Friday, Nov 15, I had an oil & filter change, a timing belt recall inspection, and a navigation system map update. Everything was completed satisfact Friday, Nov 15, I had an oil & filter change, a timing belt recall inspection, and a navigation system map update. Everything was completed satisfactorily. However they did not reset my Maintenance Minder Code. I read through all of my manuals looking for a way to reset it myself, but couldn't find it. I called Honda to see if I could find out to reset it. I asked for the service department and was put on hold. I waited through four messages that they were busy, and finally left a message for them to call me back. They never returned my call. I called again Monday morning and was given the procedure, which worked. More
by ermclain
Employees Worked With
I don't know who actually did the incomplete work, nor who helped me on the phone., Kenny Williams
November 17, 2019
Jeff Hudson = SUPER service! Needed to have my front windshield sensors recalibrated as I had recently had the windshield replaced. Stopped by the service department without an ap Needed to have my front windshield sensors recalibrated as I had recently had the windshield replaced. Stopped by the service department without an appointment and Jeff Hudson got me in and got the work done in a timely manner! He could have made me schedule an appointment and come back later, but he didn’t. He got my Pilot in and got the job done efficiently! Greatly appreciate his effort and service! More
by GBed70
Employees Worked With
Jeff Hudson
November 11, 2019
As always, Mike Bair was the consummate professional, that I’ve had the privilege of trusting all my maintenance with for many years. I always feel like my Honda has been well taken care of. Most import that I’ve had the privilege of trusting all my maintenance with for many years. I always feel like my Honda has been well taken care of. Most important, I trust him. More
by Golden
Employees Worked With
Mike Bair
November 11, 2019
Great service, great communication, great person thanks for getting me in nice and smoothly and making the process that much easier keep doing what you do it’s appreciated! for getting me in nice and smoothly and making the process that much easier keep doing what you do it’s appreciated! More
by cameronromeoyoung
Employees Worked With
Kenny Williams
November 11, 2019
Great Service Brought my car in for its initial oil change and tire rotation. Jeff Hudson helped me out and made me feel very comfortable on my first service visit Brought my car in for its initial oil change and tire rotation. Jeff Hudson helped me out and made me feel very comfortable on my first service visit. I love my new Honda Civic and Honda of Tiffany Springs is the best. More
by HeatherD
Employees Worked With
Jeff Hudson
November 01, 2019
Obviously they cannot help anyone. I get on line for an inquiry into a tire rotation and oil change. Their team responds “Have a great day!” How does that answer anything? Then I call and get disconnected. inquiry into a tire rotation and oil change. Their team responds “Have a great day!” How does that answer anything? Then I call and get disconnected. Then I call back again, stay on hold over 7 minutes to be disconnected again! Who would ever buy a vehicle or get service on their vehicle with this type of customer service with this dealership? More
by Unknown
Employees Worked With
The online and phone system
October 27, 2019
Excellent service as always! Kenny is always helpful and friendly. If I need something he give me the reason why and shows me what needs to be done. He always goes over the repo Kenny is always helpful and friendly. If I need something he give me the reason why and shows me what needs to be done. He always goes over the report and makes sure I understand everything. He also lets me know what will likely need to be done on the next visit. More
by MA G
Employees Worked With
Kenny Williams
October 21, 2019
Routine service without a hitch Jason Fry and Mike Bair are the best service advisors I have ever dealt with! EVER! I have been a customer of Tiffany Springs for about 20 years no Jason Fry and Mike Bair are the best service advisors I have ever dealt with! EVER! I have been a customer of Tiffany Springs for about 20 years now, so starting with Mike and now lucky enough to still have him and now Jason. Thank you both for all that you do for your customers!!!! More
by Natalie
Employees Worked With
Jason Fry
October 20, 2019
Best in the city Can’t say enough good things about Jason. He gives you that little extra intangible comfort of knowing that he will not try to sell you things you don Can’t say enough good things about Jason. He gives you that little extra intangible comfort of knowing that he will not try to sell you things you don’t need and always explains what is happening with your car. He truly cares about you and your experience. Overall best I have ever known. More
by Roxx727
Employees Worked With
Jason Fry
October 18, 2019
We always get excellent service at Tiffany Springs Honda!! Mike Bair, Jason Fry, and Jeff Hudson are the best in Customer care! They always set our mind at ease and answer all our questions and concerns with Mike Bair, Jason Fry, and Jeff Hudson are the best in Customer care! They always set our mind at ease and answer all our questions and concerns with friendliness and patience and knowledge and we always feel confident that Honda is doing the best job in keeping our vehicles in top running form. Thank you guys so much! 😊 More
by Amy Lively
Employees Worked With
Mike Bair, Jeff Hudson, Jason Fry
